Switch glitch

Tennessee’s switch to online testing starts rough as platform crashes on Day One

PHOTO: J. Zubrzycki
Computers line a classroom at Aspire Hanley Elementary in Memphis as schools prepared to make the switch to online assessments for state achievement tests.

On the first day of online testing in Tennessee schools, a network outage forced students to stop taking the state’s new achievement test, causing a delay in the much-anticipated rollout of the TNReady exam.

Major outages occurred statewide at 8:25 a.m. CST on the MIST platform developed by Measurement Inc., the North Carolina-based company that created the test, according to an email to superintendents from state Education Commissioner Candice McQueen.

“These outages were caused because the network utilized by Measurement Inc. experienced a failure,” McQueen wrote. “We are urgently working with Measurement Inc. to identify the causes and correct the problem. At this time, we are advising that schools experiencing problems with the test discontinue testing, and return to their normal classes. Please do not begin any new additional testing you had planned for today until the department provides further information.

Due to a lengthy testing window that began on Monday and continues through March 4, it’s unclear how many schools were impacted statewide.

However, in Nashville, 30 schools were administering the test on Monday and six reported glitches, according to Joe Bass, a spokesman for Metropolitan Nashville Public Schools.

Students who had not yet encountered technological difficulties were told to finish the assessment.

District leaders stressed to teachers and parents that the outages were not due to local technology problems. McQueen told superintendents that Measurement Inc. was aware of the problem.

Technology troubles have plagued several states in recent years in the transition to online testing, causing mistrust over the validity of scores and testing platforms.

As word spread about Monday’s outages, critics of the new test — and the inclusion of data from the tests in teacher evaluations — quickly cited the technology glitches as an indictment of the State Department of Education.

#TNReady crashes statewide … is TDOE still perplexed why boards across the state are asking for grace for teachers and kids from scores?” Knox County school board member Amber Rountree tweeted upon learning the news.

Tennessee Education Association President Barbara Gray quickly blasted the state Education Department’s handling of the transition, citing concerns about the state’s capacity to accommodate so many students on the server at one time, as well as concerns about local districts having enough resources to complete the testing.

“It is unacceptable to have this kind of statewide failure when the state has tied so many high-stakes decisions to the results of this assessment,” Gray said. “Our students and teachers have enough stress and anxiety around these assessments without adding additional worries about technical issues.

Gray called on the state to grant at least a one-year waiver from including TNReady scores in teacher evaluations, although state officials have said that districts have discretion whether they choose to use that data this year on personnel decisions.

Last week, Department of Education officials told reporters they were prepared for widespread technology difficulties.

Chief Information Officer Cliff Lloyd said that he wasn’t as concerned about major failures such as servers crashing. “Those big things are easy to fix,” he said at the time. “I’m worried about small things that can occur on certain operating systems in certain conditions.”

As part of the state’s contingency plans, districts can request paper-based tests if technical problems persist and also can administer TNReady later than the state-assigned testing window.

 

Editor’s note: This story has been updated from an earlier version.

rules and regs

State shortens length of ‘gag order’ on teachers discussing Regents questions online

PHOTO: G. Tatter

After pushback from teachers, the State Education Department has changed a new provision that temporarily prohibits teachers from discussing Regents exam questions online.

The original rule stated that teachers could not use email or a listserv to discuss test questions or other specific content with other teachers until a week after the exam period ended on June 23. As Chalkbeat reported Tuesday, teachers objected, arguing that they sometimes needed to discuss questions in order to properly grade the tests or to challenge questions that seems unfair.

Under the change, tests taken between June 13 and June 16 can be discussed online beginning June 23. And for those taken between June 19 and June 22, teachers can discuss content online beginning June 27.

According to education department officials, the provision was intended to ensure that testing material did not spread online before all students had completed their exams, particularly among schools that serve students with special needs, who qualify for multiple-day testing.

“We believe that nearly all students who are testing with this accommodation will have completed their exams by these dates,” Steven Katz, director of the Office of State Assessment, wrote in a memo to school principals and leaders.

Still, longtime physics teacher Gene Gordon and former president of the Science Teachers Association of New York State noted that, to some extent, the damage was done since the amendment to the rule came out only after many teachers had already graded their exams.

“It did not have any real effect,” Gordon said.

The New York State United Teachers — which criticized the new provision on Tuesday as a “gag order” and called for its repeal — called the amendment a “clear victory” for educators. Still, NYSUT spokesman Carl Korn told Chalkbeat, “it clearly will be more helpful in the future than this year.”

Testing Testing

Calculator mix-up could force some students to retake ISTEP, and Pearson is partially to blame

PHOTO: Ann Schimke

ISTEP scores for thousands of students across the state will be thrown out this year, including at two Indianapolis private schools, according to state officials.

The mishap can be traced back to calculators. Students at 20 schools used calculators on a section of the 2017 ISTEP math test when they shouldn’t have — in at least one district because of incorrect instructions from Pearson, the company that administers the tests in Indiana.

It’s a small glitch compared to the massive testing issues Indiana experienced with its previous testing company, CTB McGraw Hill. But years of problems have put teachers, students and parents on high alert for even minor hiccups. In 2013, for example, about 78,000 students had their computers malfunction during testing. Pearson began administering ISTEP in 2016.

The calculator mix-up involving Pearson happened in Rochester Community Schools, located about two hours north of Indianapolis. About 700 students in three schools received the incorrect instructions.

Molly Deuberry, spokeswoman for the Indiana Department of Education, said that Rochester is the only district known to have received the incorrect instructions, but the state is also investigating calculator-related problems at 19 other schools.

According to federal rules, students who use calculators on non-calculator test sections must have their scores labeled as “undetermined.” Current sophomores will need to retake the test, since passing the 10th-grade exam is a graduation requirement in Indiana. Students will have multiple opportunities to do so, including during the summer, state officials said.

It’s not clear how the invalidated scores will affect those schools’ A-F letter grades. It is up to the Indiana State Board of Education to handle A-F grade appeals, which districts can request once grades are released.

“The Department and State Board will collaborate to ensure that the State Board receives sufficient detail about this incident when reviewing the appeals,” the education department said in an email.

Pearson spokesman Scott Overland said in an email that they would work with the education department to follow up on the calculator issues and correct their processes for next year.

“In some cases, Pearson inadvertently provided inaccurate or unclear guidance on the use of calculators during testing,” Overland said. “In these instances, we followed up quickly to help local school officials take corrective action.”

Here are the districts and schools the state says had students incorrectly use calculators on this year’s ISTEP:

  • Covington Christian School, Covington
  • Eastbrook South Elementary, Eastbrook Schools
  • Eastern Hancock Elementary School, Eastern Hancock County Schools
  • Emmanuel-St. Michael Lutheran School, Fort Wayne
  • Frankfort Middle School, Frankfort Community Schools
  • George M Riddle Elementary School, Rochester Community Schools
  • Lasalle Elementary School, School City of Mishawaka
  • New Haven Middle School, East Allen County Schools
  • Rochester Community Middle School, Rochester Community Schools
  • Rochester Community High School, Rochester Community Schools
  • Saint Boniface School, Lafayette
  • Saint Joseph High School, South Bend
  • Saint Roch Catholic School, Indianapolis
  • Silver Creek Middle School, West Clark Community Schools
  • St. Louis de Montfort School, Lafayette
  • Tennyson Elementary School, Warrick County Schools
  • Thomas Jefferson Elementary School, School City of Hammond
  • Trinity Christian School, Indianapolis
  • Waterloo Elementary School, DeKalb County Schools
  • Westfield Middle School, Westfield-Washington Schools

This story has been updated to include comments from Pearson.