no excuses

‘No excuses’ no more? Charter schools rethink discipline after focus on tough consequences

A fourth-grade student does test-prep in his English class at Brownsville Ascend Lower Charter School in Brooklyn.
PHOTO: Stephanie Snyder
A fourth-grade student does test-prep in his English class at Brownsville Ascend Lower Charter School in Brooklyn.

A few years ago, if a student arrived at an Ascend elementary school wearing the wrong color socks, she was sent to the dean’s office to stay until a family member brought a new pair.

Now, the school office is stocked with extra socks. Students without them can pick up a spare pair before heading to class.

It’s a simple shift, but part of a revolution in the culture at Ascend, which oversees five charter elementary schools, three middle schools, and a high school in Brooklyn. Making sure students and parents were sweating the small stuff, once integral to the network’s philosophy, was simply producing “too many unhappy children,” Ascend’s CEO Steve Wilson explained recently.

“We’ve moved sharply away from a zero tolerance discipline approach,” Wilson said. “We believe a warm and supportive environment produces the greatest long-term social effects.”

Parallel shifts are happening across New York City, as some charter school leaders take a second look at discipline policies they put in place when they opened. Those policies, connected to a broader set of ideas referred to as “no excuses,” combine teachers’ high academic expectations for students with strict behavior rules meant to ensure an orderly learning environment.

Some schools have tweaked those policies after seeing the effects on students, particularly as they exit their charter schools for more lenient environments. Others aim to distance themselves from the harsh practices that have grabbed headlines and generated fears that they could erode crucial political and parental support for charter schools. And some have changed simply because the charter sector’s swift growth has made faithful implementation of original practices impossible.

The schools often reject labels like zero tolerance or no excuses. But they generally have firm guidelines for everything from how students walk down hallways to what they wear.

While some charter schools never subscribed to a similar theory, those ideas still form the backbone of the culture at the charter schools that belong to networks like Achievement First, KIPP, and Ascend. Teachers say they’re key to allowing students to focus in class and net high scores on state tests. But as the sector grows — and issues of school discipline make national headlines — many schools are pulling back slightly as they search for the right balance.

“There is a broad movement away from no excuses discipline policies,” said Mary Wells, the co-founder of Bellwether Education Partners, a nonprofit that advises charter schools. “I’m not privy to all [charter management organizations’] conversations, but I would say most are having conversations about how and how much should we adjust our culture.”

The no excuses theory

At the start of a ninth-grade physics class at Achievement First Brooklyn High School last month, students sat in silence as they worked on a problem. They had less than a minute to scribble an answer on their whiteboards.

“Twenty-four seconds,” Alexis Riley warned the class. When her timer went off, students held up their answers and the teacher scanned the room. “85 percent mastery,” she said.

The leaders at Achievement First, a network of schools in Brooklyn, see a rigorous, rule-based school culture as key to allowing students to be as focused as they were at the beginning of physics that day. They also see it as part of a strategy for ensuring that students in poverty do not fall behind more affluent peers.

After all, if students are not required to pay attention, how will they learn the concepts they need to succeed in college-level science classes? If they are not ready to learn within 60 seconds of entering class, when will they catch up?

John Huber teaches a class at Achievement First Brooklyn High School.
PHOTO: Monica Disare
John Huber teaches a class at Achievement First Brooklyn High School.

LA Block, a first-grade teacher at Achievement First Endeavor Elementary School, noted that students sit in silence at lunch for the first six weeks of school. In the hallways, students are asked to walk with attention to the acronym “HALLS”: hands at your sides, lips locked, safely walking.

The idea is that strict guidelines for how students should behave in and out of class, enforced consistently over time, provide the basis for academic progress and can help close the achievement gap. Without them, schools become chaotic — the environment that the founders of Achievement First and other charter school networks set out to create alternatives to.

The threat of that environment, which charter leaders say remains common in district schools, is a reason to stay the course.

“People have understandably expressed concern that some students may have particular trouble meeting our behavioral expectations and ask why we can’t simply relax them,” Success Academy CEO Eva Moskowitz wrote in a Wall Street Journal op-ed last year. “The answer is that Success Academy’s 34 principals and I deeply believe that if we lessened our standards for student comportment, the education of the 11,000 children in our schools would profoundly suffer.”

The limits of a philosophy

The former leader of Brooklyn Ascend Lower School remembers a moment when he realized the school’s focus on rigor and discipline had gone too far.

“It was horrible for me to walk out to dismissal and the first conversation I would hear parents having with their children is, ‘What color are you on?’” said Brandon Sorlie, now the chief academic officer at Ascend, referring to a tool used to track students’ behavior. The conversations were always about behavior as opposed to learning, he said.

Achievement First now has 17 schools in the city; Uncommon has 21. Success Academy, the largest network in New York City, has 34 different schools. The growth of the networks has made it difficult to strike the delicate balance between rigor and warmth in every charter classroom.

Tatiana Piskula teaches math to fourth-grade students at Brownsville Ascend Lower Charter School in Brooklyn.
PHOTO: Stephanie Snyder
Tatiana Piskula teaches math to fourth-grade students at Brownsville Ascend Lower Charter School in Brooklyn.

“Look at D.C.,” New York City Charter Center CEO James Merriman said, referring to the roughly 45 percent of students in the nation’s capital who attend charter schools. “Size has made these conversations about how the sector deals with discipline impossible to avoid.”

Harsh discipline practices at some schools have also made headlines, providing fodder for critics and concerned parents. A Chalkbeat analysis found that charter schools suspended students in 2011-12 at a rate of almost three times the rate of traditional public schools. Critics have long held that strict discipline prevents these charter schools from educating the highest-needs students, since they implicitly encourage unruly students to leave the school.

That shift comes as charter schools face more pressure than ever to serve high-needs students. A “Got to Go” list of student names at a Success Academy school sparked widespread outrage last year. The teachers union has made it a legislative priority to pressure charter schools to do more. Even the governor, a longtime supporter of charter schools, has made reference to “troubling practices.” Plus, both Achievement First and Success Academy face lawsuits for their treatment of students with disabilities.

An Achievement First school in Hartford made students wear a white shirt over their uniform signaling they were in “re-orientation” as a discipline tool, according to a 2013 Hartford Courant article. The shirt forbade students from interacting with their peers or participating in music and special physical classes. (A spokeswoman from Achievement First said the practice has changed.)

At KIPP Star Washington Elementary School, students were placed in a “calm-down” room, a padded room about the size of a walk-in closet, according to a 2013 New York Daily News story. A spokesman for KIPP said that as of January 2014, KIPP stopped referring students to the calm-down room.

Individual teachers have also occasionally crossed lines. Recently, the New York Times published a video of a Success Academy teacher harshly criticizing a student who answered a math question incorrectly.

Network leaders have said that cases like these do not represent their overall school culture. But behind the scenes, some leaders also began to question whether, in their quest to balance joy and academic rigor, the scale was too often weighted towards rigor.

"Size has made these conversations about how the sector deals with discipline impossible to avoid."New York City Charter Center CEO James Merriman

“You’ve got to get them all right like it’s a symphony,” said Doug McCurry, co-CEO and superintendent of Achievement First, about the principles at the core of Achievement First. “I think, over the last few years, we’ve been playing the focus and rigor notes maybe more loudly than the investment and thinking notes.”

One former Uncommon administrator explained the struggle of those at her school to balance enforcing consequences for small offenses without allowing rules to become the end goal. (She did not want to be named in order to maintain relationships with those at Uncommon.)

“When you carry a weight of anger with talking in the hallway, a child interprets that [as] being universally wrong,” she said.

Others have raised questions about whether the tight control of student behavior actually sets all students up for success, especially before heading off to college, where few people will be making sure students do their work.

If students are confined to a tight structure in elementary and high school, it is no wonder they might find college “unfamiliar and overwhelming,” Wilson said.

What’s actually changed

Some of the changes at schools are easy to see. The color boards that used to hang in Ascend elementary schools to designate students by behavior are no longer there. At its high school, Ascend has begun experimenting with restorative justice, an approach to discipline meant to focus on problem-solving instead of punishment. (A number of district schools are experimenting with those ideas, too.)

On a recent afternoon, one student addressed his peers for putting an inappropriate image on the desktop of student computers. His peers were then given the opportunity to ask why he would do that.

“It’s one of those things where in another school that had a different philosophy, he could have been suspended,” said Shannon Ortiz-Wong, an English teacher at Brooklyn Ascend High School, who previously worked at Achievement First Brooklyn High School and a district high school. Instead, his family members were brought in for a meeting, he apologized to his peers, and wrote a reflection.

Ninth-grade students listen to their peers present a project in their literature class at Brooklyn Ascend High School.
PHOTO: Stephanie Snyder
Ninth-grade students listen to their peers present a project in their literature class at Brooklyn Ascend High School.

When Dakarai Venson, a ninth-grader at Brooklyn Ascend High School was in middle school, he said he would be sent to the dean’s office for reading in class. Now, the teachers would not respond in the same way.

“I’ve gotten older, so I know it’s not the time to be reading. But also, teachers — they wouldn’t just overreact now,” Venson said.

Years ago, KIPP schools used to have students eat lunch in silence, but that practice is gone. The paycheck system used to track student behavior and progress toward character goals has “dramatically increased” the number of ways students can earn dollars for positive dollars, through showing character traits like curiosity and zest, said Allison Willis Holley, the principal at KIPP Infinity in Harlem.

Explore, a network of four charter schools, still has “soar sticks” in some elementary schools, which have student names on clothespins that move up and down based on a student’s behavior. But the practice is only used sporadically and schools are trying to find ways to eliminate extrinsic reward and consequence systems, chief academic officer Sam Fragomeni said in an email.

Still, across most networks, schools look and feel about the same as they did a few years ago.

Students still learn in rigorous classroom environments, adhere to strict uniform codes, and are held accountable for their behavior using rigid merit and demerit systems. An untucked shirt can still earn a demerit at Achievement First. Success Academy gives students infractions for slouching. Chewing gum means the loss of paycheck dollars at KIPP.

What has changed, many say, is how these rules are emphasized and applied.

Schools have taken steps to give more positive feedback, deemphasize the tiniest behavior infractions, differentiate how they treat student misbehavior, and ensure students are learning from their consequences.

In short, it’s about working within the network’s original framework to improve the balance between a “warm and demanding” learning environment, KIPP’s Dave Levin said.

"There’s time for kids to be kids and to wiggle and to have time to talk and have social interactions and do all those things which contributes to a happier place."Allison Willis Holley, principal of KIPP Infinity

In terms of discipline, that means students are now taught to learn from their mistakes instead of simply receiving a consequence, KIPP principal Holley said.

Before, a student at KIPP might get a zero for failing to complete an assignment and that is still the reality today, Holley said. But now, teachers are more deliberate about following up with students and helping them learn from their mistakes, she explained.

KIPP schools also run their own advisory groups now called KIPP circles. Students are tasked with setting character and behavior goals — and also with having a little fun.

“There’s time for kids to be kids and to wiggle and to have time to talk and have social interactions and do all those things which contributes to a happier place,” Holley said.

At Achievement First, one change is that if students are off-task, teachers are now trained to tell students exactly how to fix the problem instead of simply scolding them, said Cristina Lopez del Castillo-De La Cruz, a dean at Achievement First Brooklyn High School.

“A lot of that shift is about helping [students] feel like we’re on the same team and we have the same goals,” said Chris Bostock, the principal at Achievement First Brooklyn High School.

Comments and concerns

It’s unclear whether rethinking these policies will lead to a total reboot of school culture or a series of small tweaks. The answer will likely vary at each network and within each school and classroom.

But some worry the high-pressure environment created both externally and internally at charter schools schools leaves little wiggle room for a seismic shift. Charter school renewal is based on academic results. Few charters leaders are interested in sweeping changes, either.

“I think that networks will continue that practice as long as they see it producing the outcomes that they are supposed to produce,” said Steve Zimmerman, the founder of two charter schools in Queens and the co-director of the Coalition for Community Charter Schools, which represents many smaller, independent schools.

"Networks will continue that practice as long as they see it producing the outcomes that they are supposed to produce."Steve Zimmerman, co-director of the Coalition for Community Charter Schools

Success Academy, for its part, has not changed its discipline philosophy and does not plan to, according to a spokesman. Far from reforming the discipline code, Eva Moskowitz, the founder and CEO of Success Academy said it should serve as a model.

“The city could learn from Success’s code of conduct and provide the same safe, engaging learning environments that children need — and parents want,” she said.

Anthony Bush, who teaches special education, algebra, and dance at KIPP NYC College Prep High School, said he understands the practical problems with changing discipline policies. He said he would like to solve behavioral issues as the school suggests, hours after the fact in a calm and collaborative discussion with his students, but that can be challenging in the middle of a lesson.

It is especially difficult during state testing season, when the pressure to help students master the rigorous Common Core learning standards allows even less time to have conversations about discipline, he said.

“In the moment it’s very difficult to put into action because we’re human,” Bush said.

Stephanie Snyder and Fabiola Cineas contributed reporting.

Belittled as a child, this Memphis teacher sets a high bar for her students

PHOTO: Ginny Terrell
Ginny Terrell poses with her Aspire Hanley third-graders. Terrell has been teaching for four years and will move to Aspire East in the fall.

Some 20 years ago, Ginny Terrell’s third grade math teacher called her “stupid.” Now, Terrell laughs as she names her current position: a third grade math teacher.

“I was that kid in school that everybody was like, ‘What’s wrong with her?’” said Terrell who has been teaching at the local charter Aspire Hanley for four years and will teach at Aspire East in the fall.

Terrell was held back in kindergarten and struggled from there on. Luckily, she had teachers that stayed with her after hours to give her the support that she didn’t have at home. At that moment, she knew she wanted to be like them.

PHOTO: Ginny Terrell
Ginny Terrell and her Aspire Hanley students.

As middle and high school loomed, Terrell told herself she had two options: sink or swim. So she worked hard — often twice as hard as her classmates, she said — and eventually enrolled in the University of North Texas in her home state.

During college, which took her seven years to complete, Terrell spent time in New Orleans doing service projects, where she often interacted with local youth. Then, she interned at a Title I school, where she noticed that her fellow teachers were unprepared to handle disciplinary issues, and that the “kids weren’t getting what they needed.” (Title I schools, eligible for certain federal funding grants, enroll a high percentage of students from low-income families.)

“I felt like it was the blind leading the blind,” she said.

That work, Terrell said, prepared her for a career in urban education. After graduation, she signed up for Memphis Teacher Residency, an alternative teacher licensing program that places college graduates at urban schools.

“They endure more than I could ever dream of,” she said of her students, 88 percent of whom qualify for free or reduced-priced lunch. “… I can relate a lot to their home lives, their struggling in school and their not wanting to even be there.”

In this installment of How I Teach, Chalkbeat spoke with Terrell about why her decision to teach in urban schools was such a personal one. (This Q&A has been lightly edited and condensed for clarity.)

How do you get to know your students?

I get to know my students by really utilizing my first month of school. I really try to use every moment and every conversation to truly understand each of my students. I give them a little survey that is like a Facebook page on paper the second day they are at school. I send home a survey [for parents to fill out] about his or her child and that helps me know even more. I spend time talking with them at lunch, recess, and moments during instruction. I try to observe how they respond to my questions, how they respond to hard situations, how they respond to their peers and how they handle learning. I use morning meeting time to know each of my students by playing getting-to-know-you games and simply letting them do a show and tell.

Tell us about a favorite lesson to teach. Where did the idea come from?

For a lesson on perimeter and area, our class took a little trip to the playground.They counted blocks and other items around the playground and added them up to get the perimeter. My students tried teaching each other and asked questions during the lesson on the playground. They told me at the end of the year that was their favorite lesson because they could understand it. This idea came from reading a book “Becoming the Math Teacher You Wished You’d Had: Ideas and Strategies from Vibrant Classrooms,” by Tracy Johnston Zager. In the book it discusses the importance of including real life examples students can relate to in math and gave multiple examples in other classrooms. I thought that we should use the playground, which will stick with them because they use it every day and they love it!

What object would you be helpless without during the school day?

An object I would be helpless without during the school day would be our clip system [moved up and down to track student behavior]! They could see where they were at behaviorally and how they can improve at every moment of the day. I could not live without a behavior system in my classroom. It is the basis of giving students structure and consistency. If you do not have a behavior system that is a well-oiled machine, you will not be able to get to your instruction and plan the engaging lessons. The culture you set, from day one, will drive your classroom.

What’s something happening in the community that affects what goes on inside your class?

Something that is happening in the community that affects my classroom is the crime rate. I have heard students coming in telling me they could not sleep because of the gunshots or abuse in their homes. Some of the crime happened on our [school] property between parents. This [hurts] student’s ability to focus, and [discourages] parents from coming to the school or even being involved. Students will start following what they see in their community, [so it] is hard for them to learn how to treat their peers or even teachers in a different way.

Tell us about a memorable time — good or bad — when contact with a student’s family changed your perspective or approach.

One of my students had a hard time functioning in my classroom. She could not really get along with peers and was sad a lot of the time. I reached out to the mom and discussed what was going on with her. Mom shared with me her life story and what has been going on at home. She wasn’t at all playing a victim or making excuses for her child. She instead asked me for help and support. We prayed for each other and I built a beautiful relationship with that family. It is so easy in the heat of the moment to snap or get angry with a student if he or she is not following directions. It showed me to seek to understand first, then take action. I could have done a lot more damage to the student in the classroom if I did not seek to understand. From that point on, I always make sure I take a step back and understand the situation instead of snap judgements. It taught how I can love each student in the way that will benefit them as future contributors to our society.

What part of your job is most difficult?

The most difficult part of my job would be not having enough parent involvement. There will be some parents that were very involved and supported the best they can in and outside the classroom. However, it has been difficult for some parents due to working three different jobs, not having enough resources or just not having the mental capacity to support. I cherish their thoughts and their support, so not having that [makes it] difficult to hold my students accountable outside the classroom.

What was your biggest misconception that you initially brought to teaching?

I thought I had to dumb down my lessons so other students can learn. It is actually the opposite; having high expectations, students can reach the bar you set. I think I viewed my students as “low” academically, but they are not. Maybe they’re behind, but never low. They are so smart and can do anything you ask. It might take some time and you have to go back, but they are able and more than ready.

What are you reading for enjoyment?

“Nothing to Prove” by Jennie Allen and “Hope Heals” by Katherine Wolf and Jay Wolf

What’s the best advice you’ve received about teaching?

If you think you have arrived in teaching, you need to retire.

First Person

I’m a principal who thinks personalized learning shouldn’t be a debate.

PHOTO: Lisa Epstein
Lisa Epstein, principal of Richard H. Lee Elementary, supports personalized learning

This is the first in what we hope will be a tradition of thoughtful opinion pieces—of all viewpoints—published by Chalkbeat Chicago. Have an idea? Send it to cburke@chalkbeat.org

As personalized learning takes hold throughout the city, Chicago teachers are wondering why a term so appealing has drawn so much criticism.

Until a few years ago, the school that I lead, Richard H. Lee Elementary on the Southwest Side, was on a path toward failing far too many of our students. We crafted curriculum and identified interventions to address gaps in achievement and the shifting sands of accountability. Our teachers were hardworking and committed. But our work seemed woefully disconnected from the demands we knew our students would face once they made the leap to postsecondary education.

We worried that our students were ill-equipped for today’s world of work and tomorrow’s jobs. Yet, we taught using the same model through which we’d been taught: textbook-based direct instruction.

How could we expect our learners to apply new knowledge to evolving facts, without creating opportunities for exploration? Where would they learn to chart their own paths, if we didn’t allow for agency at school? Why should our students engage with content that was disconnected from their experiences, values, and community?

We’ve read articles about a debate over personalized learning centered on Silicon Valley’s “takeover” of our schools. We hear that Trojan Horse technologies are coming for our jobs. But in our school, personalized learning has meant developing lessons informed by the cultural heritage and interests of our students. It has meant providing opportunities to pursue independent projects, and differentiating curriculum, instruction, and assessment to enable our students to progress at their own pace. It has reflected a paradigm shift that is bottom-up and teacher led.

And in a move that might have once seemed incomprehensible, it has meant getting rid of textbooks altogether. We’re not alone.

We are among hundreds of Chicago educators who would welcome critics to visit one of the 120 city schools implementing new models for learning – with and without technology. Because, as it turns out, Chicago is fast becoming a hub for personalized learning. And, it is no coincidence that our academic growth rates are also among the highest in the nation.

Before personalized learning, we designed our classrooms around the educator. Decisions were made based on how educators preferred to teach, where they wanted students to sit, and what subjects they wanted to cover.

Personalized learning looks different in every classroom, but the common thread is that we now make decisions looking at the student. We ask them how they learn best and what subjects strike their passions. We use small group instruction and individual coaching sessions to provide each student with lesson plans tailored to their needs and strengths. We’re reimagining how we use physical space, and the layout of our classrooms. We worry less about students talking with their friends; instead, we ask whether collaboration and socialization will help them learn.

Our emphasis on growth shows in the way students approach each school day. I have, for example, developed a mentorship relationship with one of our middle school students who, despite being diligent and bright, always ended the year with average grades. Last year, when she entered our personalized learning program for eighth grade, I saw her outlook change. She was determined to finish the year with all As.

More than that, she was determined to show that she could master anything her teachers put in front of her. She started coming to me with graded assignments. We’d talk about where she could improve and what skills she should focus on. She was pragmatic about challenges and so proud of her successes. At the end of the year she finished with straight As—and she still wanted more. She wanted to get A-pluses next year. Her outlook had changed from one of complacence to one oriented towards growth.

Rather than undermining the potential of great teachers, personalized learning is creating opportunities for collaboration as teachers band together to leverage team-teaching and capitalize on their strengths and passions. For some classrooms, this means offering units and lessons based on the interests and backgrounds of the class. For a couple of classrooms, it meant literally knocking down walls to combine classes from multiple grade-levels into a single room that offers each student maximum choice over how they learn. For every classroom, it means allowing students to work at their own pace, because teaching to the middle will always fail to push some while leaving others behind.

For many teachers, this change sounded daunting at first. For years, I watched one of my teachers – a woman who thrives off of structure and runs a tight ship – become less and less engaged in her profession. By the time we made the switch to personalized learning, I thought she might be done. We were both worried about whether she would be able to adjust to the flexibility of the new model. But she devised a way to maintain order in her classroom while still providing autonomy. She’s found that trusting students with the responsibility to be engaged and efficient is both more effective and far more rewarding than trying to force them into their roles. She now says that she would never go back to the traditional classroom structure, and has rediscovered her love for teaching. The difference is night and day.

The biggest change, though, is in the relationships between students and teachers. Gone is the traditional, authority-to-subordinate dynamic; instead, students see their teachers as mentors with whom they have a unique and individual connection, separate from the rest of the class. Students are actively involved in designing their learning plans, and are constantly challenged to articulate the skills they want to build and the steps that they must take to get there. They look up to their teachers, they respect their teachers, and, perhaps most important, they know their teachers respect them.

Along the way, we’ve found that students respond favorably when adults treat them as individuals. When teachers make important decisions for them, they see learning as a passive exercise. But, when you make it clear that their needs and opinions will shape each school day, they become invested in the outcome.

As our students take ownership over their learning, they earn autonomy, which means they know their teachers trust them. They see growth as the goal, so they no longer finish assignments just to be done; they finish assignments to get better. And it shows in their attendance rates – and test scores.

Lisa Epstein is the principal of Richard H. Lee Elementary School, a public school in Chicago’s West Lawn neighborhood serving 860 students from pre-kindergarten through eighth grade.

Editor’s note: This story has been updated to reflect that Richard H. Lee Elementary School serves 860 students, not 760 students.