Testing troubles

McQueen: Tennessee Department of Education takes ‘full responsibility’ for online testing debacle

PHOTO: Kayleigh Skinner
Education Commissioner Candice McQueen

In her most explicit admission of her department’s role in last week’s online testing fiasco, Tennessee Education Commissioner Candice McQueen has apologized to state lawmakers and accepted responsibility for the failed transition to online testing this school year.

She also says last week’s “difficult decision” to scrap the switch to online testing on the first day of its rollout was made with students in mind because “they deserve a reliable, consistent experience every time they log in.”

“The state department of education takes full responsibility for the inability to test online this year,” McQueen wrote in her letter emailed to lawmakers on Friday, five days after a network outage led the commissioner to pull the plug on the program.

She made similar comments in a letter to school parents and families and in another letter to educators published on the department’s website.

McQueen’s apologies appear to back off of her earlier comments placing the full blame on Measurement Inc., the developer of Tennessee’s new TNReady assessment and its online platform. One day after scrubbing online testing for the year, McQueen said she had lost confidence in the North Carolina company and that the state was reviewing its $108 million contract with the firm.

The testing failure is scheduled to be reviewed Wednesday in Nashville by two state Senate committees to determine what went wrong. Representatives of both the department and Measurement Inc. have been called to testify.

“We are prepared to answer any questions the General Assembly or the public may have regarding this failure of execution,” McQueen wrote lawmakers. “We are learning from this experience.”

Other than the 20,000 students who were able to complete the online test before the shutdown, McQueen directed school districts to revert to pencil-and-paper assessments of the new TNReady. Across Tennessee, students who had been scheduled to begin online testing this month now must wait for the paper-based tests to arrive. Teachers are rearranging lesson plans and schedules to accommodate the sudden shift.

“I want to stress to you that the paper version of TNReady is still TNReady,” McQueen wrote of the new test aligned to the state’s current Common Core academic standards.

She said the paper tests are being shipped to each district at no additional taxpayer cost.

McQueen emphasized that the state is not completely retreating from using online testing platforms. “In the long term, we remain committed to using technology for online testing,” she wrote. “This transition has been challenging, but we still believe that by working together, we can strengthen what is happening in each of our classrooms.”

You can read McQueen’s full letter to lawmakers here:

more digging

Kingsbury High added to list of Memphis schools under investigation for grade changing

PHOTO: Shelby County Schools
Kingsbury High School was added to a list of schools being investigated by an outside firm for improper grade changes. Here, Principal Terry Ross was featured in a Shelby County Schools video about a new school budget tool.

Another Memphis high school has been added to the list of schools being investigated to determine if they made improper changes to student grades.

Adding Kingsbury High School to seven others in Shelby County Schools will further delay the report initially expected to be released in mid-June.

But from what school board Chairwoman Shante Avant has heard so far, “there haven’t been any huge irregularities.”

“Nothing has surfaced that gives me pause at this point,” Avant told Chalkbeat on Thursday.

The accounting firm Dixon Hughes Goodman is conducting the investigation.

This comes about three weeks after a former Kingsbury teacher, Alesia Harris, told school board members that Principal Terry Ross instructed someone to change 17 student exam grades to 100 percent — against her wishes.

Shelby County Schools said the allegations were “inaccurate” and that the grade changes were a mistake that was self-reported by an employee.

“The school administration immediately reported, and the central office team took the necessary actions and promptly corrected the errors,” the district said in a statement.

Chalkbeat requested a copy of the district’s own initial investigation the day after Harris spoke at the board’s June meeting, but district officials said they likely would not have a response for Chalkbeat until July 27.

Harris said that no one from Dixon Hughes Goodman has contacted her regarding the investigation as of Thursday.

The firm’s investigation initially included seven schools. Kingsbury was not among them. Those seven schools are:

  • Kirby High
  • Raleigh-Egypt High
  • Bolton High
  • Westwood High
  • White Station High
  • Trezevant High
  • Memphis Virtual School

The firm’s first report found as many as 2,900 failing grades changed during four years at nine Memphis-area schools. At the request of the board, two schools were eliminated: one a charter managed by a nonprofit, and a school outside the district. The firm said at the time that further investigation was warranted to determine if the grade changes were legitimate.

The $145,000 investigation includes interviews with teachers and administrators, comparing teachers’ paper grade books to electronic versions, accompanying grade change forms, and inspecting policies and procedures for how school employees track and submit grades.

Since the controversy started last year, the district has restricted the number of employees authorized to make changes to a student’s report card or transcript, and also requires a monthly report from principals detailing any grade changes.

Silver Lining Playbook

Memphis’ youngest students show reading gains on 2018 state tests — and that’s a big deal

PHOTO: Caroline Bauman
A student works on reading comprehension skills at Lucie E Campbell Elementary School in Memphis and Shelby County Schools.

Those working to improve early literacy rates in Shelby County Schools got a small morale boost Thursday as newly released scores show the district’s elementary school students improved their reading on 2018 state tests.

The percentage of Memphis elementary-age students considered proficient in reading rose by 3 points to almost one-fourth of the district’s children in grades 3 through 5. That’s still well below the state average, and Superintendent Dorsey Hopson said “we obviously have a long way to go.”

PHOTO: Caroline Bauman
Superintendent Dorsey Hopson has overseen Tennessee’s largest public school district since 2013.

Strengthening early literacy has been a priority for the Memphis district, which views better reading skills as crucial to predicting high school graduation and career success. To that end, Shelby County Schools has expanded access to pre-K programs, adjusted reading curriculum, and made investments in literacy training for teachers.

Hopson said the payoff on this year’s TNReady scores was a jump of almost 5 percentage points in third-grade reading proficiency.

“It was about five years ago when we really, really, really started pushing pre-K, and those pre-K kids are now in the third grade. I think that’s something that’s really positive,” Hopson said of the gains, adding that third-grade reading levels are an important indicator of future school performance.

TNReady scores for Shelby County Schools, which has a high concentration of low-performing schools and students living in poverty, were a mixed bag, as they were statewide.

Math scores went up in elementary, middle, and high schools in Tennessee’s largest district. But science scores went down across the board, and the percentage of high school students who scored proficient in reading dropped by 4 percentage points.

The three charts below illustrate, by subject, the percentages of students who performed on track or better in elementary, middle, and high schools within Shelby County Schools. The blue bars reflect the district’s most recent scores, the black bars show last year’s scores, and the yellow bars depict this year’s statewide averages.

Hopson said he was unsure how much the scores of older students — all of whom tested online — were affected by technical problems that hampered Tennessee’s return this year to computerized testing.

“From what people tell me, kids either didn’t try as hard in some instances or didn’t take it seriously,” Hopson told reporters. “We’ll never know what the real impact is, but we have to accept the data that came from these tests.”

But students in two of the district’s school improvement initiatives — the Innovation Zone and the Empowerment Zone — showed progress. “We’re going to double down on these strategies,” Hopson said of the extra investments and classroom supports.

In the state-run Achievement School District, or ASD, which oversees 30 low-performing schools in Memphis, grades 3 through 8 saw an uptick in scores in both reading and math. But high schoolers scored more than 3 percentage points lower in reading and also took a step back in science.

The ASD takes over schools in the state’s bottom 5 percent and assigns them to charter operators to improve. But in the five years that the ASD has been in Memphis, its scores have been mostly stagnant.

Tennessee Education Commissioner Candice McQueen said she and new ASD Superintendent Sharon Griffin are reviewing the new data to determine next steps.

“We are seeing some encouraging momentum shifts,” McQueen said.

Chalkbeat illustrator Sam Park contributed to this story.