game over

After two companies botch test scoring, city to recoup money

The city canceled a contract with one testing vendor and won’t get charged by another after the companies bungled exam scoring in separate incidents earlier this year, the education department announced today.

Officials announced this afternoon that they are canceling a $9.7 million contract after the vendor, CTB/McGraw-Hill, botched a new electronic grading process for the city’s Regents exams, causing confusion for tens of thousands of students who needed scores to graduate or move onto the next grade. The city will also recoup $2.1 million from Pearson for major errors during its administration of a gifted exam.

The news comes less than three months after officials sought to downplay the issues, which included a series of technical glitches that resulted from logistical problems, faulty software and low school bandwidth. Spokeswoman Erin Hughes said the department was still negotiating how much money it would recoup from the contract, which was in its second year of a three-year deal.

As a result of the cancellation, she said, the city planned to move back to paper-and-pencil scoring in 2014.

This school year was the first in which all Regents exams were graded through “distributed scoring,” an arrangement devised to prevent teachers from scoring tests taken by students at their schools. The process involved McGraw-Hill collecting exam sheets, transporting them to a scanning site in Connecticut and then distributing them back to computers in schools where teachers waited to grade them.

But problems appeared almost immediately. Some exams weren’t picked up and others were lost for weeks at a time. Teachers assigned to grading sites sat in front of computers for hours, getting paid overtime to grade just a handful of answer sheets per day. The delays stretched into graduation week, when thousands of students walked in ceremonies without knowing if they had earned a diploma.

“I’ve been doing grading for 18 years and this is the absolute worst,” Dino Sferrazza, a social studies teacher, told GothamSchools back in June.

Once the grading was finished, teachers, students and teachers said some of scores didn’t seem right. Top students in the classroom during the school year were failing at a high rate, and principals began making plans to file grading appeals. Hughes did not respond to questions about the appeals.

McGraw-Hill won the contract in 2012, but only after officials expressed reservations about the company’s ability to follow through on what it was promising in its proposal. A proposal by Pearson, McGraw-Hill’s rival in the testing industry, was better but cost significantly more.

It was the second test contract that caused problems with the city schools this year. Hughes said that the city was also recouping $2.1 million from Pearson this year for a different testing contract. Earlier this year, GothamSchools reported that Pearson gave out out the wrong scores to thousands of families whose children took a gifted school placement exam.

Hughes said it was too far into the school year to find a new vendor to takeover the work in Pearson’s contract, which includes creating and administering the gifted exams. But she said that the city planned to look for a new vendor in 2014.

What's Your Education Story?

As the 2018 school year begins, join us for storytelling from Indianapolis educators

PHOTO: Dylan Peers McCoy/Chalkbeat
Sarah TeKolste, right, and Lori Jenkins at a Teacher Story Slam, in April.

In partnership with Teachers Lounge Indy, Chalkbeat is hosting another teacher story slam this fall featuring educators from across the city.

Over the past couple of years, Chalkbeat has brought readers personal stories from teachers and students through the events. Some of our favorites touched on how a teacher won the trust of her most skeptical student, why another teacher decided to come out to his students, and one educator’s call to ramp up the number of students pursuing a college education.

The event, 5:30 p.m. Thursday, Sept. 13, is free and open to the public — please RSVP here.

Event details:

5:30 p.m. to 7:30 p.m.
Thursday, Sept. 13, 2018
Tube Factory artspace
1125 Cruft St., Indianapolis, IN 46203
Get tickets here and find more on Facebook

More in What's Your Education Story?

School safety

Hiring more security officers in Memphis after school shootings could have unintended consequences

PHOTO: Jahi Chikwendiu/The Washington Post/Getty Images

Tennessee’s largest district, Shelby County Schools, is slated to add more school resource officers under the proposed budget for next school year.

Superintendent Dorsey Hopson earmarked $2 million to hire 30 school resource officers in addition to the 98 already in some of its 150-plus schools. The school board is scheduled to vote on the budget Tuesday.

But an increase in law enforcement officers could have unintended consequences.

A new state law that bans local governments from refusing to cooperate with federal immigration officials could put school resource officers in an awkward position.

Tennessee Education Commissioner Candice McQueen recently reminded school personnel they are not obligated to release student information regarding immigration status. School resource officers employed by police or sheriff’s departments, however, do not answer to school districts. Shelby County Schools is still reviewing the law, but school board members have previously gone on the record emphasizing their commitment to protecting undocumented students.

“Right now we are just trying to get a better understanding of the law and the impact that it may have,” said Natalia Powers, a district spokeswoman.

Also, incidents of excessive force and racial bias toward black students have cropped up in recent years. Two white Memphis officers were fired in 2013 after hitting a black student and wrestling her to the ground because she was “yelling and cussing” on school grounds. And mothers of four elementary school students recently filed a lawsuit against a Murfreesboro officer who arrested them at school in 2016 for failing to break up a fight that occurred off-campus.

Just how common those incidents are in Memphis is unclear. In response to Chalkbeat’s query for the number and type of complaints in the last two school years, Shelby County Schools said it “does not have any documents responsive to this request.”

Currently, 38 school resource officers are sheriff’s deputies, and the rest are security officers hired by Shelby County Schools. The officers respond and work to prevent criminal activity in all high schools and middle schools, Hopson said. The 30 additional officers would augment staffing at some schools and for the first time, branch out to some elementary schools. Hopson said those decisions will be based on crime rates in surrounding neighborhoods and school incidents.

Hopson’s initial recommendation for more school resource officers was in response to the school shooting in Parkland, Florida, that killed 17 people and sparked a wave of student activism on school safety, including in Memphis.

Gov. Bill Haslam’s recent $30 million budget boost would allow school districts across Tennessee to hire more law enforcement officers or improve building security. Measures to arm some teachers with guns or outlaw certain types of guns have fallen flat.


For more on the role and history of school resource officers in Tennessee, read our five things to know.


Sheriff’s deputies and district security officers meet weekly, said Capt. Dallas Lavergne of the Shelby County Sheriff’s Office. When the Memphis Police Department pulled their officers out of school buildings following the merger of city and county school systems, the county Sheriff’s Office replaced them with deputies.

All deputy recruits go through school resource officer training, and those who are assigned to schools get additional annual training. In a 2013 review of police academies across the nation, Tennessee was cited as the only state that had specific training for officers deployed to schools.