Construyendo puentes

Communicating with Spanish-speaking parents is a challenge in Memphis. Meet the former teacher who’s taking it on.

PHOTO: Laura Faith Kebede
Talia Palacio directs student volunteers at a Hispanic Heritage Month event in October. Palacio is the newly hired specialist handling communication between Shelby County Schools and Memphis' growing Hispanic community.

Growing up in Memphis, Talia Palacio started building bridges across cultures at an early age.

At the urging of her Spanish professor mother, she spoke Spanish at home and learned English at school. In school, Palacio shared Panamanian food and traditions with her classmates.

PHOTO: Laura Faith Kebede
Palacio, right, coordinates activities during a Hispanic Heritage Month event for Shelby County Schools.

She went on to become a teacher in Memphis and Nashville, eventually returning to Shelby County Schools as director of the state’s only bilingual program at Treadwell Elementary, which is more than a third Hispanic.

Now Palacio is the point person for the district’s efforts to connect with Hispanic parents, many of whom speak little English. The investment has been a long time coming for a city with a growing Hispanic population and for a school system that has struggled to meet their needs. Last year, the U.S. Department of Education launched an investigation into allegations that Shelby County Schools has been turning away newly arrived students.

Palacio took her new job in July amid a national struggle over immigration, where differing visions for undocumented residents range from building a wall to providing a pathway to citizenship. She appreciates how Tennessee’s largest school district is seeking to welcome Hispanic families.

“I can see how we’ve become more conscientious when addressing matters pertaining to our multilingual families,” Palacio said. “We want all of our families, students and teachers and staff to feel supported, all while being more culturally aware.”

Natalia Powers

With her background, Palacio was natural choice to become the district’s new bilingual communications analyst, said Natalia Powers, a Latina herself who joined Shelby County Schools last year as its director of communications. Powers has been a key player in engaging more thoughtfully with Hispanic families.

“The community already knew her. It was kind of a no-brainer,” Powers said of hiring Palacio. “Anything we’re doing has a Spanish outlet or arm.”

Palacio’s main role is to support principals and school-based staff in how they communicate with Hispanic families. She spearheaded a survey during registration last summer to learn how those parents prefer to receive district communication. The result was a new Twitter account and a news website in Spanish, and she’s working on a regular show for Shelby County Schools’ radio station.

She also planned this month’s Hispanic Heritage Month celebration at Hickory Ridge Middle School. Hundreds of families turned out to meet community organizations and experience cultural dances and food. And during a recent parent session on optional schools, Palacio led an impromptu mini-session in another room for the Spanish-speaking parents.

The Memphis district has more than 13,000 students who speak primarily Spanish at home, or about 12 percent of the student population.

The key to reaching these families, especially newcomer families, is to be out in the community, rather than waiting for questions, Powers said.

“They just don’t know,” she said. “Not that they don’t want to hear about opportunities. They are learning how this country operates.”


Getting immigrant students to show up at Memphis schools was already hard. Ending DACA makes it harder.


Palacio has been working with principals at schools with a higher-than-average population of Hispanic students. Those include Jackson Elementary, Ridgeway High, Peabody Elementary, Craigmont Middle and Craigmont High.

Principals are up for the challenge, she said, but need better tools and direction. “They take ownership. They’re invested and they want parents to hear their voices,” Palacio said.

Her availability has been a godsend to principals like Cedric Smith of Hickory Ridge Middle, where almost a fifth of the student population is Hispanic. Previously, he would call random Spanish-speaking district employees for help in translating parent materials or pointing parents to community resources. Now, he has a dedicated specialist to call on, which means he spends less time chasing information that’s vital for his school’s parents.

“Everything we do is in English and Spanish,” said Smith, whose school also offers four adult classes for English as a Second Language. “Having a contact person, especially when you have a large Hispanic population to know the resources parents can receive … I think it’ll make a huge difference.”

Though the number of bilingual employees has increased in Shelby County Schools, the hiring of Palacio is different because she represents a district-wide commitment.

“When it comes to Hispanic outreach, I feel like schools are working in silos,” said Yesenia Ubaldo, a teacher and family and school support specialist for eight years.

Now, the district is “more proactive,” she said. “To be able to have access to someone who will have direct contact is wonderful.”

PHOTO: Laura Faith Kebede
Students dance with their mothers at a Hispanic Heritage Month celebration in October.

Ubaldo notes a shift in Memphis’ Hispanic population in recent decades. A lot of immigrant men used to arrive alone; now there are more families. And compared to other parts of the country with significant Hispanic populations, Memphis has more first-generation families who do not speak English, said Luis Anaya, national sales manager of Radio Ambiente, a local Spanish station.

Palacio coordinates ads on the station to reach such parents, and she plans to make more school announcements on the airwaves too, all to help families navigate the array of tasks involved in having a child in the Shelby County Schools.

“They need to be vaccinated, they need to fill out forms, they need to bring their address, all those little things,” Anaya said. “We need to inform them and we are being helpful addressing through our broadcast. Because in the past, I’ve seen Shelby County having trouble to get that information to the Hispanic community.”

Anaya recently helped promote the district’s Newcomer International Center for high school students who are newly arriving from mostly Spanish-speaking countries. The station hosted a live DJ event at Wooddale High School and invited parents to learn more about the new program.

The center has 26 students so far but needs to connect to more parents to reach its capacity of 100. It’s one of the reasons that Palacio was hired in the first place.

“The families are learning and buying in,” Palacio said. “It makes a difference to see we’re here in the community.”

Unmet needs

A social worker in every grade? Perhaps for 10 Colorado elementary schools

PHOTO: Ann Schimke/Chalkbeat
Fifth-graders practice mindfulness at Munroe Elementary School in Denver.

Educators, parents, and social workers told of students struggling with depression, younger and younger children attempting suicide, and youths ending up in prison. A bill approved Thursday by a Colorado House committee would pay for a three-year trial to provide social and emotional help for elementary students in the hopes of addressing some of these challenges.

If approved by the full legislature and signed into law, the measure would create a three-year pilot program at 10 high-needs schools. It is estimated to cost about $5 million a year. House Bill 1017 would place social workers, counselors or psychologists in every elementary grade at the test schools starting next year.

In an impassioned presentation, bill sponsor state Rep. Dafna Michaelson Jenet, a Commerce City Democrat, said schools need more social workers “to stop our children from dying by suicide, from ending up incarcerated, from being failed by our system.”

Suicide is a leading cause of death among youth ages 10 to 24 in Colorado, and advocates of the bill said schools are often ill-equipped to deal with children suffering from trauma, bullying and behavioral challenges.

The bill was scaled back from an original version that would have cost $16 million a year. Michaelson Jenet said the nearly $5 million annual cost would be funded in part by $2.5 million from the state’s marijuana cash fund, with the rest from private foundations.

The National Association of Social Workers recommends one social worker for every 250 students, and one for every 50 students at high-needs schools.

Colorado schools don’t come close to those numbers.

About one-third of the state’s 178 school districts employed social workers during the 2016-17 school year, the most recent for which data was available from the Colorado Department of Education. Those districts represented about 89 percent of that year’s 905,000 pre-K through 12th grade students.

The nearly 590 social workers employed worked out to less than one full-time employee per 1,000 students.

Englewood’s Sheridan School District had three social workers for 1,511 students, while Yuma County had 1½ social workers for 807 students.

The two largest districts, Denver and Jefferson County, employed more than one-third of school social workers that year, with more than one social worker for every 1,000 students. Denver voters approved a 2016 tax to help pay for more social workers.

But many districts have no social workers. And most school social workers are stretched thin.

Jessie Caggiano is a social worker who serves more than 3,000 students at four high schools in Weld County.

“I’m not able to meet with students effectively on a one-on-one basis, because I’m trying to implement other services schoolwide,” she said. “I’m only at each of my schools one day a week, so I’m not able to meet their needs by any means.”

Darlene Sampson, president of the Colorado chapter of the Association of Black Social Workers, recalled working at a Denver school when a student was killed in the cafeteria.

“Many kids are carrying their trauma in their backpacks into the school,” Sampson said.

And Cam Short-Camilli, representing the Colorado School Social Work Association, said students are facing increased emotional problems at most schools. The increase in youth suicide and suicide attempts is especially difficult, she said. One Denver incident last fall attracted national attention.

“Every school district, every student is impacted, that’s rural, urban, suburban schools,” Short-Camilli said. “In the past five years, I’ve been at elementary schools, and it’s been extremely shocking. Kids at those schools, there’s an immense ripple effect.”

But state Rep. James Wilson, a Salida Republican, questioned whether the pilot program would be possible to replicate because of the high number of professionals needed.

“I’m sitting here feeling like the Grinch,” Wilson said. “I cannot bring myself to put together an unrealistic pilot. Will it really work in the real world?”

State Rep. Janet Buckner, an Aurora Democrat, also expressed concerns, but voted for the bill.

“I’m concerned how we’re going to fund it,” she sad. “The suicide rate is off the chart and our kids need so much help. I don’t think we can wait. I have a lot of phone calls and emails about this bill, people who really need the help.”

HB-1017 next goes to the Appropriations Committee before being considered by the full House, then the Senate. It is one of several measures aimed at offering help for students and their families beyond academics at public schools.

Story time

This Memphis teacher’s favorite student didn’t stand for the Pledge of Allegiance. She taught him a powerful lesson.

PHOTO: Xzavier Bonds
Daniel Warner teaches at East High School in Memphis.

When one of Daniel Warner’s favorite students refused to stand for the Pledge of Allegiance, he could feel the tension in himself rising.

It was August 2017, the first week of classes, and Warner said he knew how important setting a tone was during the first few days of school.

“Didn’t my teacher prep program teach me that I have to set high expectations in that first week or the year is lost?” asked Warner, a U.S. history teacher at East High School in Memphis. “If I don’t set those, we’re done for.”

But before Warner reacted, he said he took a few moments to reflect on what could be going through her head.

Chalkbeat TN Storytelling Event
PHOTO: Xzavier Bonds
Daniel Warner tells his story to a crowded room.

It was the Monday after a violent white supremacists rally in Charlottesville, Virginia. Stories of former NFL quarterback Colin Kaepernick were again dominating the news, as he remained ostracized for kneeling during the national anthem to protest police brutality.

Instead of punishing her, Warner said, he refocused on what she might be thinking through as a black American high schooler.

“The lesson she taught me that day was that some of the most harmful instances of school discipline happen when we are too focused on ourselves as teachers,” Warner said.

Warner was one of seven educators and students who participated in a February story storytelling night hosted by Chalkbeat Tennessee, Spillit, and The Knowledge Tree. The stories told centered around school discipline practices, a topic Chalkbeat recently dove into in this special report.

Video Credit: Gillian Wenhold, The Social Exchange. The Social Exchange is a pay-as-you can PR & content creation firm for nonprofits and responsible, women/minority owned businesses.

Here’s an edited transcript of Warner’s story. It has been lightly edited for length and clarity:

It’s a week into school in early August. And kids are just trickling into my senior homeroom mostly asleep, sitting quietly in their desk as 18-year-olds do at 7:15 in the morning…And then morning announcements come on. “Please stand for the Pledge of Allegiance.”

So I stand up, and I say, “Alright y’all, go ahead and stand up with me.” I see these seniors throwing their bodies out of their seats, trying to stand up while they are still asleep. And almost everyone stands up but one girl doesn’t…  

So, my eyes meet this girls eyes as she stays in her seat during the pledge. And I can feel the tension in me of my authority being challenged in the room. And I wonder if everyone else is looking at me, my other students. So I give her a teacher look meant to communicate, “Are you going to stand up?” And she looks at me from across the room and shakes her head and mouths, “I can’t.”

So this student was one of my best students the year before in honors U.S. History. She engaged deeply with the material and personally. She asked questions of herself, of her country, of democracy, what this whole thing is about. She processed the double consciousness she feels of being both black and American. And she did so while being kind, thoughtful hardworking. The student you think of that makes you want to cry, you love that kid so much. I wonder what’s going on, what is she thinking about…

This is a Monday and the weekend before had been the white supremacists march in Charlottesville… When she told me, that she couldn’t stand, I went and sat in the desk next to her…I asked, “What’s keeping you from standing up?”

She started by saying, “I hate,” and she stopped herself. She took a breath, calmed herself down and said, “I just can’t.” And so we just sat there for a second. I could see as I got closer to her that she was flooded with emotion and feeling something deeply. And so we let the announcements end and I tell her, “When I say the pledge I say it more as a hope and a prayer…that there would be liberty and justice for all.” She said, “Yeah, I was thinking about that,” like a good U.S. History student, but she said “things don’t’ seem to be headed that way right now…

The lesson she taught me that day was that some of the most harmful instances of school discipline happen when we are too focused on ourselves as teachers. She showed me that I was a little too focused on how I was being perceived by other students in the classroom. And that I wasn’t focused enough on her and what she might be processing. As teachers, we have all of this opportunity to escalate conflict, I’ve done it plenty of times. But we also have an opportunity to be gracious to students who are working out who they are in public…

This girl wasn’t being disengaged by saying no to me, she was being especially engaged with who she is… When we talk about restorative justice, the first step we have to take is for us as educators and adults, and it’s doing your own emotional work. And we have to ask ourselves questions about our identities. You can only lead someone somewhere if you’ve gone there yourself…

What is it about us when it sets us off when a kid says no to us? Why are we that insecure? … When we pay attention to ourselves, our emotional status, the hurt we’ve felt, the pain we’ve lived through, that is when we can begin paying attention to how formative schools are. They are spaces where folks are working out their identities in public, and that’s when you feel the most self conscious and vulnerable and in need of grace offered by someone else.

So, I hope as we talk about this, we think of ways where we can make school a space for people to be figuring out who they are and not just punished into compliance. In high poverty schools, you talk about compliance like it’s the ultimate behavior. I hope we can make schools where students can learn what it is to seek justice, even when and especially when, things just don’t seem to be headed that way right now.