More headaches

Tennessee online testing problems persist for third straight week

PHOTO: Getty Images/Jose Luis Pelaez Inc.

Tennessee students struggled to test online again on Monday, with an array of headaches from start to finish while taking the state’s standardized test during its third week.

The problems included login issues, screens going blank, and trouble submitting their exams. There also were reports of students getting booted off the platform in the middle of their TNReady test. 

Districts were told late in the day that the culprit was traced to a feature allowing text to be turned into speech for students needing audible commands.

“The problems presented by this feature impact the system for districts across the state, regardless of how many of your students are using text-to-speech,” said an email to superintendents from the state Department of Education.

The feature will be turned off Tuesday so that Questar, the state’s testing company, can look further into the problem. “We are taking this step because we believe you will otherwise continue to experience the same slowdown issues you saw today,” the email said.

The glitches occurred in districts across the state, prompting some to suspend testing and others to leave the decision up to individual principals.

“We have not suspended testing as a district, but a few schools have chosen to suspend testing for the remainder of the day because of the disruptions,” said James Evans, a spokesman for Rutherford County Schools, south of Nashville.

Knox County Schools halted testing in the morning and resumed in the afternoon, said spokeswoman Carly Harrington.

The superintendent for Williamson County Schools lashed out on Twitter over another day of testing and instruction lost to technical problems.

The issues were the latest in a string of technical problems that began on the very first day of TNReady testing on April 16. The causes have ranged from a reported cyber attack to a severed fiber optic cable. And late last week, state officials confirmed that about 1,800 exams had to be invalidated after some students were administered the wrong grade level of TNReady online.

Despite the frequent interruptions, state education officials have pushed forward to complete the exams by next week and say this year’s TNReady is two-thirds of the way finished.

Last week, state lawmakers passed two pieces of legislation designed to keep this year’s scores from counting against students, teachers, schools, and districts.

Educators and legislators have expressed widespread concern about the reliability of the results, especially for older students taking them online. However, Elizabeth Fiveash, an assistant commissioner over policy and legislative affairs, told lawmakers last week that no evidence thus far indicates that the results will be unreliable. She also promised that the department will examine the issue further.

This story has been updated.

Testing

Memphis school board softens request to reform state’s troubled TNReady test

PHOTO: Laura Faith Kebede/Chalkbeat
The Shelby County Schools board plans to present its annual wish list to Memphis-area state legislators on Dec. 17.

The board governing Tennessee’s largest school district is asking state legislators to rely less on the standardized test known as TNReady, which has endured a tumultuous online rollout since 2016.

The school board’s annual wish list for state lawmakers dampens stronger language the Shelby County Schools board had proposed last week to “eliminate” the state’s “use and reliance” on the test.

Instead, the Memphis board wants state lawmakers to require the Tennessee Department of Education “to use multiple and/or alternative methods of accountability beyond TNReady that more accurately and reliably assess” student knowledge of state academic standards.

“Much of the trouble with state testing “was around the implementation, not necessarily the tool itself,” said board member Kevin Woods. Board members are scheduled to make their annual presentation to Memphis area lawmakers later this month.

TNReady is the state’s high stakes test that measures student academic performance, starting with third-graders. High schoolers take the online version. In the past, TNReady results have determined teacher raises and evaluations, employment, or whether to place low-performing schools in the state-run Achievement School District. But last year lawmakers temporarily barred using TNReady results for making those decisions after technical glitches interrupted testing for thousands of students.

Leaders in the state’s education department have said that despite the repeated technical difficulties, the test itself is still reliable and a good measure of student progress. In recent years, the state has overhauled requirements for student learning to make them more rigorous. Raising the bar is something the state and Shelby County Schools’ leader Dorsey Hopson agree on — even though Hopson said he had “no confidence” in the online testing system.


Related: Did online snafus skew Tennessee test scores? Analysts say not much.


Testing students is essential for measuring student progress, said Deidra Brooks, the chief of staff for Memphis Lift, a parent advocacy organization. She urged the board to specify an alternative “that would provide parents with an equitable and transparent way for parents to see how their students are doing.”

The board’s legislative agenda noted a previous bill that failed last year would have allowed districts to use the college admissions test ACT instead of TNReady for high school students. The bill also would have limited the time and number of tests students take during the school year.

Also included in the school board’s legislative agenda was the Memphis school board’s desire to have significantly more say in how charter schools are authorized and overseen.

PHOTO: Marta W. Aldrich
The Tennessee State Capitol stands in downtown Nashville.

For example, the board said it should be able to decide which neighborhoods are “oversaturated” with schools and prevent a charter school from opening there. Many charter and traditional schools have struggled to enroll enough students as the population has fallen and more schools have opened.

The board is also looking for ways to streamline the authorizing process. It wants to cap the number of charter schools a district can authorize each year, and get rid of a provision that allows prospective charter operators to amend their application during the approval process.

Once schools are authorized, board members want the ability to “take interim measures, short of full revocation” when a charter school is not following legal guidelines or meeting academic standards during its 10-year-charter duration.

The board also continues to oppose a state voucher system that would give public money to parents to use for private school tuition. Governor-elect Bill Lee has expressed support for vouchers, which have failed in the state legislature for about a decade. Lee’s commitment to promote the initiative was underlined by hiring Tony Niknejad as his policy director, who was the former Tennessee leader of the pro-voucher group American Federation for Children.

Below is the full legislative agenda board members will share with state lawmakers who represent the Memphis area Monday, Dec. 17. The school board’s presentation is scheduled for 1:35 p.m. at the Pink Palace Museum, 3050 Central Ave.

shift

With new school turnaround model, Tennessee takes lessons learned in Memphis to Chattanooga

PHOTO: Hamilton County Department of Education
A teacher works with students at a Chattanooga elementary school.

A national pioneer in school turnaround work, Tennessee has launched a third model for improving struggling schools — based in part on lessons that have emerged from the state’s first two efforts over the past decade.

The new Partnership Network, now in its first year under a five-year agreement between the state and Hamilton County Schools, is focused on five schools in Chattanooga where student achievement has languished for decades.

The collaborative model takes a page from learnings garnered mostly in Memphis. The city is the hub of the state’s two other turnaround models, one of which involves wresting control of low-performing schools from the local district.

“I would describe this model not as a state takeover, but a state pushing” toward a different style of intervention, said state Education Commissioner Candice McQueen of the Partnership Network.

All three turnaround options are outlined in Tennessee’s plan under the new federal education law known as the Every Student Succeeds Act. The law requires each state to come up with a strategy for improving chronically underperforming schools.

Most promising so far has been Shelby County Schools’ Innovation Zone, a district-led program that provides struggling Memphis schools with extra state-funded resources and charter-like autonomy.

The other approach, the state-run Achievement School District, has been lackluster in performance and heavy-handed in its execution, but state officials are hopeful it’s a late bloomer, especially under the new leadership of the iZone’s former chief. Known as the ASD, the district has taken control of dozens of low-performing Memphis schools and matched them with charter operators.

State officials once had considered the cluster of Chattanooga schools for ASD takeover. But they came up with the partnership approach as a third way, wherein a seven-member advisory board named by both partners oversees the work of the mini-school district comprising 2,300 students.


One Chattanooga school was once a heralded example of successful turnaround. What happened?


The partnership model, while unique in its structure, will only be as good as its outcomes, McQueen emphasized Monday during the advisory board’s second meeting.

Since embracing school improvement as part of a 2010 overhaul of K-12 public education, Tennessee has committed to a series of independent studies to track results with an eye toward data-driven refinements and new strategies. The research is the basis for a policy brief released this week outlining the state’s guiding principles for effective school turnaround. The Tennessee Education Research Alliance, a collaboration between Vanderbilt University and the state education department, developed the guidelines.

There is no magic bullet, said Gary T. Henry, the lead researcher behind the brief and a professor of public policy and education at Vanderbilt.

He said the work of fixing struggling schools is “the most challenging work in public education today.” That’s because it really does take a village, he said, that includes the local school district, the state, federal dollars, and a sustained commitment from all parties to attack the problems from multiple angles.

Vanderbilt researcher Gary T. Henry and new ASD Superintendent Sharon Griffin talk about school turnaround work with leaders of Hamilton County’s new Partnership Network.

In addition, there must be a willingness to treat low-performing schools as special cases that merit additional resources and higher pay for effective teachers and administrators — something that school districts are loathe to do and that defies political gravity, Henry said.

It also means building a district-within-a-district organizational structure dedicated to school improvement; removing barriers to improvement such as high teacher and leader turnover rates; increasing capacity for effective teaching and leadership with supports such as curriculum, training, and mentoring; and establishing school practices and processes — like opportunities for teacher collaboration — that promote continuity and stability.

“Doing one or two of these will not necessarily change the lives of students and teachers and principals. But doing all five intelligently and in focused fashion can,” Henry said.

The work must recognize, too, the profound impact of poverty on the students who generally attend low-performing schools, said Sharon Griffin, the former iZone chief hired last spring to run the state-run ASD.

“Sometimes just showing up (to school) is a miracle,” Griffin said of kids who bring adverse and chronically stressful experiences into schools and classrooms.

A nationally recognized turnaround leader, Griffin told the new Chattanooga advisory board about the improvement work she has “lived and breathed” as a Memphis teacher, principal, and iZone superintendent. She urged them to get inside of schools, stay student-focused in their oversight of the Partnership Network, and plan for a marathon instead of a sprint.

“The work can’t stop. The sense of urgency cannot stop,” she said.