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Will third time be a charm? Tennessee searches again for online testing company

Education Commissioner Candice McQueen talks in June about changes to Tennessee's testing program, as superintendents chief Dale Lynch listens.

After firing one testing company and hiring another in a pinch, Tennessee plans to launch a fresh search this fall for vendors — forging ahead with its switch to computerized exams, albeit more slowly than initially planned.

Education Commissioner Candice McQueen announced Thursday that the state will seek proposals from one or more companies to take over its troubled standardized testing program beginning in the 2019-20 school year. A track record of successful online testing is a must, she said.

Questar, which has handled the job the last two school years, will continue to oversee the state tests known as TNReady this year under an amended contract. Chief Operating Officer Brad Baumgartner said the company plans to pursue the new contract, too.

“We anticipate successful fall and spring administrations and hope to be afforded the opportunity to continue the momentum,” he told Chalkbeat.

McQueen said the state is ordering numerous changes next school year under Questar, including a modified timeline for transitioning from paper to computerized exams.

Instead of following the state’s initial game plan to have most students testing online next year, only high schoolers will stick with computers for their exams in 2018-19. All students in grades 3-8 — some of whom tested online this spring — will take their TNReady tests on paper.

The exception will be Tennessee’s new science test. Because that assessment is based on new academic standards and won’t count toward student grades or teacher evaluations in its first year, students in grades 5-8 will take it online, while grades 3-4 will test on paper. The idea is that the “field test” provides an opportunity for fifth-graders and up to gain online testing experience in a low-risk environment.

Even with technical problems hampering online testing two of the last three years, McQueen made it clear that computerized exams are the future for all Tennessee students if they want to keep pace with their peers nationally.

“Tennessee is one of less than 10 states who still have a paper test in our lower grade levels,” McQueen said during a news conference.

Local school leaders are equally committed to computerized testing, according to Dale Lynch, executive director of the Tennessee Organization of School Superintendents.   

“We do not want to go back to paper and pencil,” Lynch said. “Online testing is the way to go, but we need to get it right in Tennessee.”

"Online testing is the way to go, but we need to get it right in Tennessee."Dale Lynch, Tennessee Organization of School Superintendents

All of the changes are in response to the series of technical issues that frequently interrupted testing this year, exasperating students and teachers and prompting an emergency state law that rendered the scores mostly inconsequential for one year.

“Teachers, students and families deserve a testing process they can have confidence in, and we are doing everything possible to meet that responsibility,” McQueen said. “We are always committed to listening and improving, and we’ll continue to do just that.”

Questar is Tennessee’s second testing company since 2016, when the state entered the era of TNReady, a new assessment aligned to new academic standards and billed as harder to game. The switch to computerized testing was part of that package.

McQueen fired North Carolina-based Measurement Inc. after its online rollout failed on the first day of testing and led to the cancellation of most state exams that year. Questar, which had come in second for the contract, was brought on as an emergency vendor for $30 million a year. Questar’s two-year contract ends in November, but McQueen wants an extension in order to complete testing for the 2018-19 school year.

The search for a new vendor — or combination of vendors — could be tricky. Only about a half dozen companies can provide online testing for a state the size of Tennessee. That’s why the state Department of Education’s invitation for companies to submit proposals will be structured so that different vendors can bid on different pieces of the work.

“What we’ve learned over time is that there are few vendors who do all of those components well, but some vendors do some pieces of it much better than others,” McQueen said. “We’re going to look for those who have a track record of success online and who we think can manage our program well.”

The state already has taken a step toward that approach. Last month, McQueen announced that Educational Testing Service, also known as ETS, will take over this year’s TNReady design work, such as devising questions and exam instructions. The change will allow Questar to focus on giving and scoring the test and verifying and reporting the results. (ETS also owns Questar. Read more here.)

The legislature’s fiscal review committee recently approved that change, including $12.5 million to pay for ETS’ services, although state officials expect the extra money will be offset by re-negotiating down the cost of Questar’s current contract.

To Do

Tennessee’s new ed chief says troubleshooting testing is first priority

PHOTO: (Caiaimage/Robert Daly)

Penny Schwinn knows that ensuring a smooth testing experience for Tennessee students this spring will be her first order of business as the state’s new education chief.

Even before Gov.-elect Bill Lee announced her hiring on Thursday, she was poring over a recent report by the state’s chief investigator about what went wrong with TNReady testing last spring and figuring out her strategy for a different outcome.

“My first days will be spent talking with educators and superintendents in the field to really understand the scenario here in Tennessee,” said Schwinn, who’s been chief deputy commissioner of academics in Texas since 2016.

“I’ll approach this problem with a healthy mixture of listening and learning,” she added.

Schwinn’s experience with state assessment programs in Texas and in Delaware — where she was assistant secretary of education — is one of the strengths cited by Lee in selecting her for one of his most critical cabinet posts.

The Republican governor-elect has said that getting TNReady right is a must after three straight years of missteps in administration and scoring in Tennessee’s transition to online testing. Last year, technical disruptions interrupted so many testing days that state lawmakers passed emergency legislation ordering that poor scores couldn’t be used to penalize students, teachers, schools, or districts.

Schwinn, 36, recalls dealing with testing headaches during her first days on the job in Texas.

“We had testing disruptions. We had test booklets mailed to the wrong schools. We had answer documents in testing booklets. We had online administration failures,” she told Chalkbeat. “From that, we brought together teachers, superintendents, and experts to figure out solutions, and we had a near-perfect administration of our assessment the next year.”

What she learned in the process: the importance of tight vendor management, including setting clear expectations of what’s expected.

She plans to use the same approach in Tennessee, working closely with people in her new department and Questar Assessment, the state’s current vendor.

“Our job is to think about how to get online testing as close to perfect as possible for our students and educators, and that is going to be a major focus,” she said.

The test itself has gotten good reviews in Tennessee; it’s the online miscues that have many teachers and parents questioning the switch from paper-and-pencil exams. Schwinn sees no choice but to forge ahead online and is quick to list the benefits.

“If you think about how children learn and access information today, many are getting that information from hand-held devices and computers,” she said, “so reflecting that natural experience in our classrooms is incredibly important.”

Schwinn said computerized testing also holds promise for accommodating students with disabilities and provides for a more engaging experience for all students.

“When you look at the multiple-choice tests that we took in school and compare that to an online platform where students can watch videos, perform science experiments, do drag-and-drop and other features, students are just more engaged in the content,” she said.

“It’s a more authentic experience,” she added, “and therefore a better measure of learning.”

Schwinn plans to examine Tennessee’s overall state testing program to look for ways to reduce the number of minutes dedicated to assessment and also to elevate transparency.

She also will oversee the transition when one or more companies take over the state’s testing program beginning next school year. Former Commissioner Candice McQueen ordered a new request for proposals from vendors to provide paper testing for younger students and online testing for older ones. State officials have said they hope to award the contract by spring.

In Texas, a 2018 state audit criticized Schwinn’s handling of two major education contracts, including a no-bid special education contract that lost the state more than $2 million.

In Tennessee, an evaluation committee that includes programmatic, assessment, and technology experts will help to decide the new testing contract, and state lawmakers on the legislature’s Government Operations Committee plan to provide another layer of oversight.

Spring testing in Tennessee is scheduled to begin on April 15. You can learn more about TNReady on the state education department’s website.

Editor’s note: This story has been updated with new information about problems with the handling of two education contracts in Texas. 

Class of 2018

Some Colorado schools see big gains in grad rates. Find yours in our searchable database.

PHOTO: Courtesy of Aurora Public Schools
Aurora West College Preparatory Academy graduates of 2018. The school had a 100 percent graduation rate.

Two metro-area school districts, Westminster and Aurora, recently in the state’s crosshairs for their low-performance, posted significant increases in their graduation rates, according to 2018 numbers released Wednesday.

Westminster, a district that got off the state’s watchlist just last year, had 67.9 percent of its students graduate on time, within four years of starting high school. That was a jump of 10 percentage points from its 57.8 percent graduation rate in 2017.

District officials credit their unique model of competency-based education, which does away with grade levels and requires students prove they mastered content before moving up a level. In previous years, district officials pointed to rising graduation rates that Colorado also tracks for students who take five, six or seven years, but officials say it was bound to impact their 4-year rates as well.

“We saw an upward tick across the board this past year,” said Westminster Superintendent Pam Swanson, referring to state test results and other data also showing achievement increasing. “I think this is one more indicator.”

Swanson said the high school has also focused recently on increasing attendance, now at almost 90 percent, and increasing students’ responsibility for their own learning.

(Sam Park | Chalkbeat)

In Aurora schools, 76.5 percent of students graduated on time in 2018 — a jump of almost 9 percentage points from the 67.6 percent rate of the class of 2017.

“We’re excited these rates demonstrate momentum in our work,” Aurora Superintendent Rico Munn said.

He attributed the increased graduation rates to “better practice, better pedagogy, and better policy.”

One policy that made a difference for the district is a change in law that now allows districts to count students as graduates the year they complete their high school requirements, even if they are enrolled in one of Colorado’s programs to take college courses while doing a fifth year of high school.

According to a state report two years ago, Aurora had 65 students enrolled in this specific concurrent enrollment program who previously wouldn’t have been counted in four-year graduation rates. Only the Denver district has a larger number of such students. Aurora officials said 147 students are enrolled this year in the program.

Those students are successful, Munn said, and shouldn’t be counted against the district’s on-time graduation rates.

Aurora’s previously rising graduation rates helped it dodge corrective state action. But its improvement this year included a first: One high school, Aurora West College Preparatory Academy, had 100 percent of its seniors graduate in 2018.

The school enrolls students in grades six through 12 in northwest Aurora, the most diverse part of the district. Of the more than 1,000 students, 89 percent qualify for subsidized lunch, a measure of poverty.

“This incredible accomplishment demonstrates the strong student-focused culture we have created at Aurora West,” said Principal Taya Tselolikhina in a written statement. “When you establish high expectations and follow up with high levels of support, every student is able to shape a successful future.”

Statewide, the four-year graduation rate once again inched higher, and gaps between the graduation rate of white students and students of color again decreased. But this time, the gaps narrowed even as all student groups increased their graduation rates.

(Sam Park | Chalkbeat)

The rising trend wasn’t universal. In some metro area school districts, graduation rates fell in 2018. That includes Adams 14, the district that is now facing outside management after years of low performance.

The tiny school district of Sheridan, just southwest of Denver, saw a significant drop in graduation rates. In 2018, 64.7 percent of students graduated within four years, down from 72.7 percent of the class of 2017.

Look up four-year graduation rates for your individual school or district in our databases below.

Districts here: