Grade changing

Did Memphis school leaders just get a pass in the $159,000 grade-tampering probe?

After evidence surfaced of improper grade changing at a Memphis school, Superintendent Dorsey Hopson vowed that the district would put policies in place to prevent such “criminal” actions from happening again, and said that those who violated existing policies would be fired.

But then Dixon Hughes Goodman, the accounting firm hired to dig deeper into possible grade tampering elsewhere in the district, gave up this week — determining that the grade-change forms needed to prove misconduct were missing in just about every case. (All but 15 of the expected 668 grade change forms were missing at nine schools examined in the probe.)

The stunning decision to halt the investigation is now prompting questions about whether anyone will be held accountable, and if the investigation, which has cost the district some $159,000, was reliable to begin with.

When Shelby County Schools board members were briefed on the situation earlier this week, they did not challenge the findings or insist on further review. They stressed that they planned to focus on implementing measures to keep it from happening again. Shante Avant, the school board’s chairwoman, declined to comment.

An investigation by the state comptroller’s office into grade changing in the district is still underway, according to the county’s district attorney office, who handed off the investigation.


From the archives: Hopson says more firings possible as investigators dig deeper into Memphis grade changing


“It’s extremely disappointing [that] the only response is, ‘We want to put this behind us.’” said Ronnie Mackin, the former principal whose whistleblowing prompted the Memphis investigation. “Of course you do. You want to move on and not have any oversight or accountability whatsoever.”

Michael Pleasants, a teacher who was interviewed by another set of investigators looking into grade changes at Hamilton High School, said that while he’s glad that Shelby County Schools is putting in place a more rigorous grade-changing procedure, “the idea that the people who could get fired over this didn’t keep up with a form shows that there was no wrongdoing is laughable.”

Chris Caldwell, a former school board member who was its chair when the investigation began, said without knowing which grade changes were legitimate, it’s hard to determine if the district’s academic gains — especially with graduation rates — are real or inflated.

“If the community loses confidence in the district and the academic data the district is providing them, that’s serious,” Caldwell told Chalkbeat.

New preventative measures by Shelby County Schools
    • Conducted training of all school counselors, records secretaries and additional school staff on the process, signatures required and forms requested.
    • Initiated monthly reviews of all schools to check for changes to transcripts and ensure proper documentation from school staff.
    • Requiring transcript changes be made via forms that are signed and documented to verify grade changes.
    • Invested in additional software for data analytics and additional personnel to provide oversight across the District.
    • Hired four District-level School Compliance Advisors to provide the necessary oversight and manage the established grade changing process.
    • Implemented a grade verification process form, which allows teachers and principals to verify all grades changes that occur every nine weeks.

Source: Shelby County Schools

District policy requires school staff to fill out a paper form any time a grade on a student’s transcript is changed. The form and supporting documents justifying the revision are supposed to be in the student’s file.

Inconsistent use of the forms didn’t stop an accounting firm in 2003 from identifying grade tampering and course credits in 16 schools in Washington, D.C. Authorities there compared paper and electronic grade records, conducted interviews with teachers and administrators, and reviewed district policy.

“If they could not find so many forms, that does not look good,” Erich Martel, the whistleblower in the D.C. case, told Chalkbeat. “What that suggests to me is they were intentionally lost. That’s the inference I would draw.”

A lack of paper grade change forms also didn’t stop another set of investigators from finding fraud at Trezevant High School, the school where the scandal began in 2016.

District officials said the difference with Trezevant was that there were specific allegations against specific people, whereas the accounting firm was broadly fishing for misconduct in the second investigation.

“It’s a different methodology, different investigative techniques that were used,” said Leon Pattman, the district’s chief of internal audit. “We were looking specifically at transcript transactions and then trying to go back and find out who did it, who’s involved, all this other stuff. But when the forms aren’t there to tell us who the principals are, the parties are, that we need to look at, we don’t know who to talk to. We don’t have any of that documentation. Who do you interview?”

Mackin, the former Trezevant High principal who first brought the matter to the district’s attention, said the investigators should have looked at the computerized student management system and not stopped at grade change forms.

“In theory, there’s supposed to be a grade change form, but no one used them,” Mackin told Chalkbeat. “People were going in the computer and doing them themselves.”

In its contract with the district, Dixon Hughes Goodman said it would compare paper and electronic grade books — similar to what was done with Trezevant — that could lead them to discover discrepancies. But the firm never did that. Instead, investigators said grade change forms for transcripts were “the most reliable source of information.”

“We considered suggesting [a] scope change to include extensive interviews and other techniques to examine the grade changes without relying on grade change forms,” the firm said in its letter Wednesday to Shelby County Schools explaining why it wanted to terminate its contract early. “However, this approach would be cost prohibited compared to the original budget for this engagement and is highly unlikely to yield different results.”

District administration did not respond to requests from Chalkbeat to clarify why investigators did not compare paper and electronic grade books as written in the contract. Dixon Hughes Goodman referred all questions to Shelby County Schools.

The accounting firm started gathering grade change forms in March. They found grade change forms were missing because files were destroyed when school counselors or administrators left schools, not all schools were familiar with them or they were sent with the students when they graduated per district policy.

“Of course they don’t have the forms! Of course they don’t!” Mackin said. “If this is not the most blatant obvious coverup of wrongdoing, I don’t know what would define it.”

The grade change form was created under a former district in the area that is now folded into Shelby County Schools. When district leaders were merging differing policies and practices, the grade change form stuck around. But many school staff were unfamiliar with the process, said Joris Ray, an assistant superintendent with the district. (Story continues below)

Even some who were familiar with the forms under the former district thought the policy was abandoned when the districts merged, according to the accounting firm. That includes Shirley Quinn, the records secretary at Trezevant High School who was fired after officials discovered that over a period of three years nearly 1,000 grades changed in her name without documentation.

Quinn told investigators with the Butler Snow law firm, which oversaw the Trezevant probe, that the school had stopped using grade change forms. “They did years ago. But they stopped that,” she said, according to the interview transcript from that investigation. “With different admins[trators] it changed. Teachers don’t bring any documentation.”

Next steps identified by Shelby County Schools
    • Establish a Grading Oversight Task Force including board members, teachers, school leaders and administrators to ensure all new processes and guidelines are implemented with fidelity.
    • Approval, implementation and district-wide training of the new grading policy.
    • Initiate an electronic grade changing process that will allow us to maintain the records, as applicable by law.
    • Increase training for principals, school‐level administrators, and teachers on the new policy and additional process controls.
    • Implement changes to access controls, including limiting the number of SCS employees to have access within Power School to record historical grade changes.
    • Continue to provide oversight from principals, District‐level personnel, the internal audit department, assistant superintendents, and the superintendent.

Source: Shelby County Schools

Quinn, along with football coach Teli White, were the only ones fired at Trezevant High School. Monekea Smith, principal at Hamilton High School, was demoted last year for giving her login credentials to an unauthorized employee who made unjustified changes on report cards.

Ray, the assistant superintendent, said the best thing to do now is to train principals and other personnel so they have no excuse going forward. The district is developing an electronic grade-change form, and staff is now required to keep a copy at the school. Since the investigation was commissioned, Hopson restricted those allowed to change a student’s grade to teachers, a records secretary, and one other designee of the principal.

Ray also stressed principals and other staff will be responsible for safeguarding usernames and passwords to the district’s grading system. In every case of grade fraud identified by the district so far, school staff let other employees use their login credentials or left their computers unattended while logged in.

“We have to train folks before we hold folks to the strict accountability,” Ray told reporters Tuesday after the investigation’s release.

It’s only as of this past spring that a new state law mandated that any changes to a student’s transcript must come with detailed justification. Those who break the law could lose their teaching license and could face criminal charges.

The Tennessee Department of Education still has unanswered questions in the wake of the accounting firm’s probe, according to spokeswoman Sara Gast.

“We are asking for more feedback and context on what the auditor did or did not find and their recommendations for next steps, as well as a copy of their report,” Gast said Thursday. “We also will be requesting more information from Shelby County Schools about their records retention policies.”

Ultimately, stopping short of finding those responsible for past wrongdoing reflects poorly on the district, Mackin said.

“There’s a whole bunch of really awesome educators in Shelby County Schools, but there are people who knew cheating was going on,” he said. “It’s a continued cycle of failing our kids. … [T]here’s a small group of adults who knew about it, lied about it, and perpetuated it.”

Data dive

Hardly any kids passed ISTEP at one of Indiana’s largest schools. Here’s why it’s not getting an F

Indiana Virtual Pathways Academy is one of the state’s largest and fastest-growing schools. But because too few of its students took the state exams — and those who did weren’t enrolled long enough — there is no clear picture of how well the school is educating them.

The virtual charter school, which opened in 2017, more than doubled in size to 6,232 students since last fall, in part because state data shows more than 1,700 students transferred from its troubled sister school, Indiana Virtual School.

But despite Indiana Virtual Pathways Academy’s rapid growth, the school is bypassing a key accountability measure that Indiana thinks is important for transparency: A-F grades, which were approved by the Indiana State Board of Education on Wednesday.

Read: As students signed up, online school hired barely any teachers — but founder’s company charged it millions

Education department officials said the school did not get a grade, despite its high enrollment last year, because it did not test enough students who had been enrolled long enough to have one calculated. State grades are based primarily on student test scores, and virtual schools are known to struggle to get their remote students to sit for exams.

State test participation rate data shows IVPA tested about 19 percent of its 346 10th-graders in 2018 — about 65 students. To use test scores to calculate a school grade, the state requires that at least 40 test-takers must have attended the school for at least 162 days, a majority of the school year. But state officials said that while the school enrolled 48 10th-graders who met the attendance threshold during the testing period, only three of those students took the exams.

Federal requirements say schools must test at least 95 percent of students, and school grades can be affected if a school falls below that percentage. But there is currently no consequence for a school that doesn’t test enough students to get a letter grade.

The students who were tested at IVPA posted poor results: 5.7 percent passed both state English and math exams.

Leaders from Indiana Virtual School and IVPA did not respond to requests for comment on A-F grades or testing participation, but the schools’ superintendent Percy Clark said in an emailed statement that students from varying education backgrounds select IVPA, and that the school was designed to serve students who are far behind their peers academically.

“Our students CHOOSE to come to Indiana Virtual Pathways Academy from many different backgrounds, and we accept everyone regardless of where they are on their academic journey,” Clark said.

Virtual charter school critics say IVPA’s lack of a letter grade is an example of how the schools are able to avoid scrutiny.

“It’s absolutely indefensible,” said Brandon Brown, CEO of The Mind Trust, an organization that advocates for charter schools but has been a vocal critic of virtual charter schools. “When it comes to charter schools, the grand bargain is that the charter school gets increased autonomy, and in exchange, there is greater accountability. It’s hard to see where the accountability is for virtual schools right now.”

In contrast to IVPA, other large virtual schools in the state tested at least 90 percent of their students, and nearly every traditional school in Indiana met the federal threshold for testing students.

Indiana Virtual School, the subject of a Chalkbeat investigation that revealed questionable educational and spending practices, tested about two-thirds of its students in 2018. Students at the school, which received its third F grade from the state this week, did marginally better than at IVPA, but performed far below state averages: 18.6 percent of elementary and middle school students passed both tests, and 4.4 percent of high-schoolers did. State law says schools are up for state board of education intervention when they reach four consecutive F grades.

Brown, who used to work in the Indianapolis mayor’s office overseeing charter schools, said this is where charter school authorizers — the entities charged with monitoring the schools’ operations, finances, and academics — need to be involved. Daleville Public Schools, a small rural district near Muncie, oversees IVS and IVPA. State education leaders have previously questioned whether school districts have the capacity and expertise to oversee statewide charter schools. District leaders did not immediately respond to requests for comment.

“If I was still an authorizer and one of our schools had less than a 20 percent rate of their students taking the ISTEP, we would be mortified, and we would be holding that school accountable with very clear measures,” Brown said. “In light of the tens of millions of dollars used to fund this school, there has to be at least a basic level of accountability, and right now, it’s hard to account for how that money is being spent because we just don’t know.”

With such high enrollment numbers, Indiana Virtual School and Indiana Virtual Pathways Academy could together bring in upward of $35 million from the state for this school year, according to funding estimates from the Legislative Services Agency.

At the state’s other full-time virtual charter schools — including those billed as alternative schools like IVPA — state grades are rising as enrollment grows. Indiana Connections Academy is up to a D this year from an F, and Insight School of Indiana is up to a C from an F. For grades under Indiana’s federal plan, the schools received an F and D, respectively.

Indiana Connections Career Academy enrolled about 70 students last year and received no grade, but education department officials say that is because it had too few students to calculate one, despite testing more than 95 percent of them. It’s not uncommon for small schools — especially high schools that have just one tested grade — to not get a grade. This year, the school’s enrollment is up to about 300 students.

Virtual charter school accountability has become a hot issue in Indiana. Earlier this year, the state board of education convened a committee to study virtual charter schools, which have grown rapidly here in recent years. And last month, the committee released a series of recommendations, including slowing growth of new virtual charter schools to 15 percent per year — after a school hits 250 students — for their first four years.

Getting students who are located remotely to sit for state exams is a challenge for virtual schools. Melissa Brown, head of Indiana Connections Academy, said dogged work contacting and keeping up with students has made some of the difference for her school, both in students taking tests and improving on them.

“Our teachers are relentless in trying to engage with kids,” she said. “We are by no means where we want to be. We still have a lot of work to do. But 8-point growth is something that we’re celebrating today.”

Melissa Brown said the school is also offering students who come in behind grade level more ways to make up their classes and incentives for them to stay at the school. For example, she said the school has a lot of over-age eighth-graders who should be in high school. Instead of just drilling their eighth-grade classes, they also have a chance to try out high school-level work — a taste of what’s to come, Brown said. So far, it’s working.

“We’re just trying to be really creative about helping kids progress,” she said.

At Insight, school director Elizabeth Lamey said she’s excited by how the high school has been able to help students show more growth on state tests. Currently, the school, which opened in 2016, is getting grades calculated only on how much students improve on state tests from one year to the next, not their proficiency or other measures such as graduation rate.

Lamey said improving the school’s curriculum and focusing on remediation and teacher training contributed to their progress and sets them up to continue that work.

“We hope to see even more growth this year,” Lamey said. “We know that it’s a rougher road, the older students get, to remediate. It takes more time, and we are slow and steady — we keep moving forward.”

Accountability issues will continue to be important for virtual charter schools as their enrollments grow.

Indiana’s five full-time virtual charter schools enroll about 13,000 students. Although it appears that total virtual charter school enrollment in Indiana has declined since 2017-18, those figures include the closing of low-performing Hoosier Virtual Academy. The school enrolled 1,170 students when it closed in June, which was far lower than the 3,342 it was recorded as having at the beginning of that school year.

Comparing enrollment totals between fall of 2017 and fall of 2018, every virtual charter school currently open in the state saw enrollment rise, with the exception of Indiana Virtual School. Indiana Connections Academy and its sister school, Indiana Connections Career Academy, gained nearly 400 students between them. Insight is also up 45 students.

Virtual charter schools tend to have volatile enrollment patterns in part because of how easily students can enroll and withdraw — their families don’t have to move, and they can live anywhere in the state. Students moving between schools is not unique to virtual schools, but those schools do tend to see higher instances of mobility than traditional schools.

That means it can be hard to determine just how much virtual school enrollment has changed from one year to the next — enrollment numbers reported in the fall might fluctuate wildly through the rest of year.

Are Children Learning

These are the 7 schools IPS leaders are most worried about

PHOTO: Dylan Peers McCoy
School 48 is one of the campuses identified for a quality review.

Seven schools will be getting a closer look, and possible intervention, after Indianapolis Public Schools administration identified them as some of the lowest-performing schools in the district.

Superintendent Lewis Ferebee’s administration announced this week the schools that were chosen for school quality reviews based on performance on the state ISTEP exam. This is the second year the district has initiated its own assessment of struggling schools, which will include district visits to the schools, and interviews with leaders, staff, and families.

The reviews are designed to help schools improve, district officials said. But campuses could also face the possibility of being restarted as innovation schools. If that happens, they would likely be taken over by outside charter or nonprofit operators, who would overhaul the schools with largely new staff. Schools can also be selected for restart based on repeated failing grades from the state.

One of the seven schools identified by the district last year was ultimately restarted as an innovation school. The other schools received different kinds of help such as working with schools to help teachers collaborate better, officials said.

“This is a clear example of our commitment to helping drive improvement at these schools where we see there’s a lack of improvement,” Ferebee said.

One sign that less drastic efforts helped is that only one campus, School 48, appeared on the list for the second year in a row.

“As a matter of fact, a few of the schools from last year had some of the highest growth that we saw in the district,” said Andrew Strope, the district’s performance and continuous improvement officer.

One wrinkle for the district is that three of the seven schools identified are already innovation schools. That raised concerns for board member Venita Moore.

“I was surprised to see these … innovation schools on the list,” Moore said. “But I think it does provide our community insight that we take seriously the quality of the education that our children are receiving.”

When innovation schools are created, the operators have contracts with Indianapolis Public Schools. Those agreements typically stipulate that the contracts can be ended if the schools receive D or F grades from the state for three or more consecutive years.

Ferebee cautioned, however, that restarting them again would create more upheaval. “Often times that creates instability that is not always helpful,” he said. “The goal, I just want to continue to reiterate, is to ensure we can help these schools improve their performance.”

These are the seven schools identified as having test scores in the bottom quarter and growth scores in the bottom half for the district.

  • Stephen Foster School 67
  • Eleanor Skillen School 34
  • Thomas Gregg Neighborhood School 15
  • Ignite Achievement Academy at Elder Diggs 42
  • Kindezi Academy at Joyce Kilmer 69
  • James Russell Lowell School 51
  • Louis B. Russell Jr. School 48