no excuses

‘No excuses’ no more? Charter schools rethink discipline after focus on tough consequences

A fourth-grade student does test-prep in his English class at Brownsville Ascend Lower Charter School in Brooklyn.
PHOTO: Stephanie Snyder
A fourth-grade student does test-prep in his English class at Brownsville Ascend Lower Charter School in Brooklyn.

A few years ago, if a student arrived at an Ascend elementary school wearing the wrong color socks, she was sent to the dean’s office to stay until a family member brought a new pair.

Now, the school office is stocked with extra socks. Students without them can pick up a spare pair before heading to class.

It’s a simple shift, but part of a revolution in the culture at Ascend, which oversees five charter elementary schools, three middle schools, and a high school in Brooklyn. Making sure students and parents were sweating the small stuff, once integral to the network’s philosophy, was simply producing “too many unhappy children,” Ascend’s CEO Steve Wilson explained recently.

“We’ve moved sharply away from a zero tolerance discipline approach,” Wilson said. “We believe a warm and supportive environment produces the greatest long-term social effects.”

Parallel shifts are happening across New York City, as some charter school leaders take a second look at discipline policies they put in place when they opened. Those policies, connected to a broader set of ideas referred to as “no excuses,” combine teachers’ high academic expectations for students with strict behavior rules meant to ensure an orderly learning environment.

Some schools have tweaked those policies after seeing the effects on students, particularly as they exit their charter schools for more lenient environments. Others aim to distance themselves from the harsh practices that have grabbed headlines and generated fears that they could erode crucial political and parental support for charter schools. And some have changed simply because the charter sector’s swift growth has made faithful implementation of original practices impossible.

The schools often reject labels like zero tolerance or no excuses. But they generally have firm guidelines for everything from how students walk down hallways to what they wear.

While some charter schools never subscribed to a similar theory, those ideas still form the backbone of the culture at the charter schools that belong to networks like Achievement First, KIPP, and Ascend. Teachers say they’re key to allowing students to focus in class and net high scores on state tests. But as the sector grows — and issues of school discipline make national headlines — many schools are pulling back slightly as they search for the right balance.

“There is a broad movement away from no excuses discipline policies,” said Mary Wells, the co-founder of Bellwether Education Partners, a nonprofit that advises charter schools. “I’m not privy to all [charter management organizations’] conversations, but I would say most are having conversations about how and how much should we adjust our culture.”

The no excuses theory

At the start of a ninth-grade physics class at Achievement First Brooklyn High School last month, students sat in silence as they worked on a problem. They had less than a minute to scribble an answer on their whiteboards.

“Twenty-four seconds,” Alexis Riley warned the class. When her timer went off, students held up their answers and the teacher scanned the room. “85 percent mastery,” she said.

The leaders at Achievement First, a network of schools in Brooklyn, see a rigorous, rule-based school culture as key to allowing students to be as focused as they were at the beginning of physics that day. They also see it as part of a strategy for ensuring that students in poverty do not fall behind more affluent peers.

After all, if students are not required to pay attention, how will they learn the concepts they need to succeed in college-level science classes? If they are not ready to learn within 60 seconds of entering class, when will they catch up?

John Huber teaches a class at Achievement First Brooklyn High School.
PHOTO: Monica Disare
John Huber teaches a class at Achievement First Brooklyn High School.

LA Block, a first-grade teacher at Achievement First Endeavor Elementary School, noted that students sit in silence at lunch for the first six weeks of school. In the hallways, students are asked to walk with attention to the acronym “HALLS”: hands at your sides, lips locked, safely walking.

The idea is that strict guidelines for how students should behave in and out of class, enforced consistently over time, provide the basis for academic progress and can help close the achievement gap. Without them, schools become chaotic — the environment that the founders of Achievement First and other charter school networks set out to create alternatives to.

The threat of that environment, which charter leaders say remains common in district schools, is a reason to stay the course.

“People have understandably expressed concern that some students may have particular trouble meeting our behavioral expectations and ask why we can’t simply relax them,” Success Academy CEO Eva Moskowitz wrote in a Wall Street Journal op-ed last year. “The answer is that Success Academy’s 34 principals and I deeply believe that if we lessened our standards for student comportment, the education of the 11,000 children in our schools would profoundly suffer.”

The limits of a philosophy

The former leader of Brooklyn Ascend Lower School remembers a moment when he realized the school’s focus on rigor and discipline had gone too far.

“It was horrible for me to walk out to dismissal and the first conversation I would hear parents having with their children is, ‘What color are you on?’” said Brandon Sorlie, now the chief academic officer at Ascend, referring to a tool used to track students’ behavior. The conversations were always about behavior as opposed to learning, he said.

Achievement First now has 17 schools in the city; Uncommon has 21. Success Academy, the largest network in New York City, has 34 different schools. The growth of the networks has made it difficult to strike the delicate balance between rigor and warmth in every charter classroom.

Tatiana Piskula teaches math to fourth-grade students at Brownsville Ascend Lower Charter School in Brooklyn.
PHOTO: Stephanie Snyder
Tatiana Piskula teaches math to fourth-grade students at Brownsville Ascend Lower Charter School in Brooklyn.

“Look at D.C.,” New York City Charter Center CEO James Merriman said, referring to the roughly 45 percent of students in the nation’s capital who attend charter schools. “Size has made these conversations about how the sector deals with discipline impossible to avoid.”

Harsh discipline practices at some schools have also made headlines, providing fodder for critics and concerned parents. A Chalkbeat analysis found that charter schools suspended students in 2011-12 at a rate of almost three times the rate of traditional public schools. Critics have long held that strict discipline prevents these charter schools from educating the highest-needs students, since they implicitly encourage unruly students to leave the school.

That shift comes as charter schools face more pressure than ever to serve high-needs students. A “Got to Go” list of student names at a Success Academy school sparked widespread outrage last year. The teachers union has made it a legislative priority to pressure charter schools to do more. Even the governor, a longtime supporter of charter schools, has made reference to “troubling practices.” Plus, both Achievement First and Success Academy face lawsuits for their treatment of students with disabilities.

An Achievement First school in Hartford made students wear a white shirt over their uniform signaling they were in “re-orientation” as a discipline tool, according to a 2013 Hartford Courant article. The shirt forbade students from interacting with their peers or participating in music and special physical classes. (A spokeswoman from Achievement First said the practice has changed.)

At KIPP Star Washington Elementary School, students were placed in a “calm-down” room, a padded room about the size of a walk-in closet, according to a 2013 New York Daily News story. A spokesman for KIPP said that as of January 2014, KIPP stopped referring students to the calm-down room.

Individual teachers have also occasionally crossed lines. Recently, the New York Times published a video of a Success Academy teacher harshly criticizing a student who answered a math question incorrectly.

Network leaders have said that cases like these do not represent their overall school culture. But behind the scenes, some leaders also began to question whether, in their quest to balance joy and academic rigor, the scale was too often weighted towards rigor.

"Size has made these conversations about how the sector deals with discipline impossible to avoid."New York City Charter Center CEO James Merriman

“You’ve got to get them all right like it’s a symphony,” said Doug McCurry, co-CEO and superintendent of Achievement First, about the principles at the core of Achievement First. “I think, over the last few years, we’ve been playing the focus and rigor notes maybe more loudly than the investment and thinking notes.”

One former Uncommon administrator explained the struggle of those at her school to balance enforcing consequences for small offenses without allowing rules to become the end goal. (She did not want to be named in order to maintain relationships with those at Uncommon.)

“When you carry a weight of anger with talking in the hallway, a child interprets that [as] being universally wrong,” she said.

Others have raised questions about whether the tight control of student behavior actually sets all students up for success, especially before heading off to college, where few people will be making sure students do their work.

If students are confined to a tight structure in elementary and high school, it is no wonder they might find college “unfamiliar and overwhelming,” Wilson said.

What’s actually changed

Some of the changes at schools are easy to see. The color boards that used to hang in Ascend elementary schools to designate students by behavior are no longer there. At its high school, Ascend has begun experimenting with restorative justice, an approach to discipline meant to focus on problem-solving instead of punishment. (A number of district schools are experimenting with those ideas, too.)

On a recent afternoon, one student addressed his peers for putting an inappropriate image on the desktop of student computers. His peers were then given the opportunity to ask why he would do that.

“It’s one of those things where in another school that had a different philosophy, he could have been suspended,” said Shannon Ortiz-Wong, an English teacher at Brooklyn Ascend High School, who previously worked at Achievement First Brooklyn High School and a district high school. Instead, his family members were brought in for a meeting, he apologized to his peers, and wrote a reflection.

Ninth-grade students listen to their peers present a project in their literature class at Brooklyn Ascend High School.
PHOTO: Stephanie Snyder
Ninth-grade students listen to their peers present a project in their literature class at Brooklyn Ascend High School.

When Dakarai Venson, a ninth-grader at Brooklyn Ascend High School was in middle school, he said he would be sent to the dean’s office for reading in class. Now, the teachers would not respond in the same way.

“I’ve gotten older, so I know it’s not the time to be reading. But also, teachers — they wouldn’t just overreact now,” Venson said.

Years ago, KIPP schools used to have students eat lunch in silence, but that practice is gone. The paycheck system used to track student behavior and progress toward character goals has “dramatically increased” the number of ways students can earn dollars for positive dollars, through showing character traits like curiosity and zest, said Allison Willis Holley, the principal at KIPP Infinity in Harlem.

Explore, a network of four charter schools, still has “soar sticks” in some elementary schools, which have student names on clothespins that move up and down based on a student’s behavior. But the practice is only used sporadically and schools are trying to find ways to eliminate extrinsic reward and consequence systems, chief academic officer Sam Fragomeni said in an email.

Still, across most networks, schools look and feel about the same as they did a few years ago.

Students still learn in rigorous classroom environments, adhere to strict uniform codes, and are held accountable for their behavior using rigid merit and demerit systems. An untucked shirt can still earn a demerit at Achievement First. Success Academy gives students infractions for slouching. Chewing gum means the loss of paycheck dollars at KIPP.

What has changed, many say, is how these rules are emphasized and applied.

Schools have taken steps to give more positive feedback, deemphasize the tiniest behavior infractions, differentiate how they treat student misbehavior, and ensure students are learning from their consequences.

In short, it’s about working within the network’s original framework to improve the balance between a “warm and demanding” learning environment, KIPP’s Dave Levin said.

"There’s time for kids to be kids and to wiggle and to have time to talk and have social interactions and do all those things which contributes to a happier place."Allison Willis Holley, principal of KIPP Infinity

In terms of discipline, that means students are now taught to learn from their mistakes instead of simply receiving a consequence, KIPP principal Holley said.

Before, a student at KIPP might get a zero for failing to complete an assignment and that is still the reality today, Holley said. But now, teachers are more deliberate about following up with students and helping them learn from their mistakes, she explained.

KIPP schools also run their own advisory groups now called KIPP circles. Students are tasked with setting character and behavior goals — and also with having a little fun.

“There’s time for kids to be kids and to wiggle and to have time to talk and have social interactions and do all those things which contributes to a happier place,” Holley said.

At Achievement First, one change is that if students are off-task, teachers are now trained to tell students exactly how to fix the problem instead of simply scolding them, said Cristina Lopez del Castillo-De La Cruz, a dean at Achievement First Brooklyn High School.

“A lot of that shift is about helping [students] feel like we’re on the same team and we have the same goals,” said Chris Bostock, the principal at Achievement First Brooklyn High School.

Comments and concerns

It’s unclear whether rethinking these policies will lead to a total reboot of school culture or a series of small tweaks. The answer will likely vary at each network and within each school and classroom.

But some worry the high-pressure environment created both externally and internally at charter schools schools leaves little wiggle room for a seismic shift. Charter school renewal is based on academic results. Few charters leaders are interested in sweeping changes, either.

“I think that networks will continue that practice as long as they see it producing the outcomes that they are supposed to produce,” said Steve Zimmerman, the founder of two charter schools in Queens and the co-director of the Coalition for Community Charter Schools, which represents many smaller, independent schools.

"Networks will continue that practice as long as they see it producing the outcomes that they are supposed to produce."Steve Zimmerman, co-director of the Coalition for Community Charter Schools

Success Academy, for its part, has not changed its discipline philosophy and does not plan to, according to a spokesman. Far from reforming the discipline code, Eva Moskowitz, the founder and CEO of Success Academy said it should serve as a model.

“The city could learn from Success’s code of conduct and provide the same safe, engaging learning environments that children need — and parents want,” she said.

Anthony Bush, who teaches special education, algebra, and dance at KIPP NYC College Prep High School, said he understands the practical problems with changing discipline policies. He said he would like to solve behavioral issues as the school suggests, hours after the fact in a calm and collaborative discussion with his students, but that can be challenging in the middle of a lesson.

It is especially difficult during state testing season, when the pressure to help students master the rigorous Common Core learning standards allows even less time to have conversations about discipline, he said.

“In the moment it’s very difficult to put into action because we’re human,” Bush said.

Stephanie Snyder and Fabiola Cineas contributed reporting.

Talent office

With the alarm sounded statewide over shortages, Chicago forges ahead with a teacher experiment

PHOTO: Getty Images

Katrina Johnson was working as a special education classroom assistant in a Greater Grand Crossing school when she received an email several months ago with an intriguing proposal. Chicago Public Schools was seeking applicants for a pilot program that, in two years, would earn her full-fledged teacher status and a master’s degree. 

But there was a hitch. Johnson, who’s 41, would have to juggle graduate-level courses while teaching in a classroom four days a week under a mentor teacher. And she’d be picked out of a pool of applicants to train in one of several high-poverty, “opportunity” schools — places where fewer teachers apply, and educators come and go at rates higher than the district average.

Undeterred, she put in an application. So did about 200 others for 26 positions. And in the end, CPS selected Johnson for the test run of a teacher residency pilot it plans to scale in conjunction with National Louis University and Relay Chicago’s Graduate School of Education. The latter has developed similar programs in charter schools.

Teacher residencies are the shiny new thing in education, with programs up and running in at least a dozen states. But in Illinois, where education advocates say the teacher shortage has become dire, residencies have the potential to address a host of problems, from filling critical vacancies in special education to building an on-ramp for career changers and community members who have deep ties to their neighborhood schools.  

“I thought, I can’t pass this up,” said Johnson, who grew up in a family where you went either into education or the family funeral business. Johnson did neither, choosing finance and only later hearing the call of the classroom.

For career changers like her, the teaching profession can be difficult to crack despite shortages in Chicago and rural areas downstate. A sober report called Teach Illinois, shared this week with the Illinois State Board of Education, stresses that relying on traditional teacher preparation programs to crank out annual batches of freshfaced hopefuls is not enough: The statewide percentage of candidates completing teacher prep programs declined by half from 2000 to 2016.

And while school enrollment statewide is dipping, the number of teachers is declining at an even steeper rate, leaving thousands of vacancies even as students return this fall. When school started last week, 4 percent of the positions in Chicago were unfilled compared with slightly more, 5 percent, at the start of 2017, according to a district spokesman.

Like other districts, Chicago struggles to fill vacancies in special education and bilingual instruction. It also is challenged to find and retain diverse candidates. The residency pilot presents an opportunity there, too. Of the initial 26 Chicago residents, 20 identify as persons of color, according to CPS.

Matt Lyons, CPS’ chief talent officer, said the first cohort drew primarily from paraprofessionals, special-education assistants, and other people who’ve been working in Chicago schools; only a handful came from the community. “There was far more interest among our current employees than we anticipated,” he said.

But as the program grows, he expects it could draw more broadly from the communities around the district’s highest-need schools — another strategy that education experts are hopeful can quell turnover in high-poverty districts.

“Let’s think about how school districts have typically acquired talent,” said Kent Fischer, the communications director for the National Center for Teaching Residencies, which is based in Chicago. “They put out an online notice. Go to college and job fairs. Collect resumes that come in and sift through them. The residency model flips that and puts the school district in charge of creating its own talent pipeline.”

***

Chicago has big plans for its teacher residency pilot, which so far works this way: Residents start master’s-level courses over the summer, then apprentice in classrooms the first year alongside a master teacher. They teach Monday through Thursday and attend grad courses on Fridays and in some evenings, depending on the program. The second year, they teach on a provisional license and finish their coursework and specialty endorsements to earn the master’s.

The first year of the pilot has no strings. But for the 2019-20 class (for which applications are currently open), residents must agree to stay with the district for two years.

“The goal is to grow the program to 60 then to 80 then to 100 in three years,” said Lyons, whose pilot group is currently concentrated in 14 Chicago schools.

Fischer, from the national center, points to early research that shows retention rates above 80 percent among grads from residency programs, compared with closer to half from traditional programs. That stat is welcome news to talent officers like Lyons. “When we looked at the data of the 50 hardest-to-staff schools, they experienced two times as much turnover and were two times as likely to start the school year with vacancies” than the district as a whole, he said.

Residencies, he acknowledged, are but one strategy to address the problem. The district is hiring earlier than usual at its 50 opportunity schools, staffing them with teacher coaches, and building an exclusive professional development program for staff.

Despite all the potential, it’s too early to definitively call residency programs a categorical success. They are costly to establish, and costly to maintain. There’s also conflicting research about how adequately they prepare teachers.

Chicago pays each participant an initial stipend of $35,000, but that’s not enough to cover living expenses plus tuition. There are grants that can chip away at the cost for those who qualify, but some participants have to take out loans to fund tuition.

PHOTO: Courtesy of Yesenia Francois
Chicago teacher resident Yesenia Francois

The stipend doesn’t fully cover Yesenia Francois’ tuition at National Louis, but she’s still “forever grateful.” A resident this year in a bilingual first-grade classroom at Marvin Camras Children’s Engineering School in Belmont-Cragin, Francois, 37, gets a discounted rate at NLU, she says, and she’s on a three-part payment plan.

A former paraprofessional at a North Side magnet school, she’s fine with that — she stresses the opportunity to fast-track her career, boost her earning potential, and finally get the master’s degree she’s been trying to earn for a decade, while practically having a job guaranteed on the other side. Her son has special needs, and the responsibility of caring for him has twice derailed her education. This time, it feels different, she says.

“I’m like a sponge,” she said. “As a paraprofessional, I supported diverse learners, but there was a general-education teacher who laid the foundation. As a resident, I’m working with a mentor and starting from scratch. I’m building the lessons and adding in these layers. I have ownership.”

***

Unlike other cities that have relied solely on philanthropy to foot the bill, Lyons said Chicago’s program is designed to be sustainable, with a portion coming from CPS in combination with a federal grant and a small group of philanthropies. “We’re cognizant that we are building something,” he said, “and we want to be intentional about it.”

The other crucial ingredient is cooperation from a traditional teacher prep program, one aspect of the residency model that could limit adoption by districts in, say, more rural areas that don’t have access to colleges.

Chicago split its pilot group into two, with bilingual teachers attending classes at National Louis University, which is building something similar in East St. Louis, and special education teachers going through Relay Chicago.

Janet Lorch, the resident program director at National Louis, thought carefully about how to refashion her general curriculum to fit into summers and Fridays, when resident teachers were available for classes. She stresses building off actual experiences — one assignment, for example, requires residents to organize a family engagement event at the school. She also places high importance on coaching mentor teachers.

“Instead of a traditional (teacher prep) supervisor going in and saying something, like, you need to smile more, we go in and work with the mentor teacher so there is recursive feedback role. There’s a core practice of modeling — we spend time talking to mentors about that.”

Robert Muller, the dean of the College of Education at National Louis, said professors want to guard against burnout. After all, the teacher hopefuls can end up fried by the prospect of the dueling demands of graduate school and their day jobs. That’s where a four-day program design — four days in the CPS classrooms, with Friday as a day at NLU — appears to ease the pressure.

“It’s the design here that is powerful. It’s practice, theory, practice, theory. In some ways, what we do with residencies could inform our more traditional program.”

In fact, it’s Fridays that Yesenia Francois looks forward to — and not just because TGIF. She says her cohort, which started its classes over the summer, has formed an intense bond that extends to chat sessions midweek over group texts. “We’ll share if we have a successful lesson or an experience with a book or video,” she said. “It’s like an extended family.”

Recently, one NLU resident heard about an organization that was giving away classroom supplies. That resident shared it with Francois and the others, and the request snowballed. Just like that, the residents were able to do something good for a district that’s investing in them.

‘It takes a lot of intentionality’ for this Indiana online school teacher to get to know students

PHOTO: Tuan Tran / Getty Images
Young girl sitting in front of laptop

Here, in a feature we call How I Teach, we ask educators who’ve been recognized for their work how they approach their jobs. You can see other pieces in the series here.

Even though Lacy Spears teaches at an online school, much of her work takes place off-line.

She keeps a meticulous planner to track not just online classes and meetings with students, but also in-person events and meetings, phone calls to families, and professional development opportunities.

“There are a lot of moving pieces in the daily life of an online educator,” she said.

Spears is a seventh- and eighth-grade reading interventionist at the Insight School of Indiana, a statewide virtual charter school that is part of the Hoosier Academies network.

Spears, who was recently named one of 68 finalists for 2019 Indiana Teacher of the Year, talked to Chalkbeat about how she works with her students, and how teaching at an online school has changed her perspective on school choice.

This interview has been condensed and lightly edited.

Was there a moment when you decided to become a teacher?

Like so many other educators, I fell in love with school and education thanks to a wonderful teacher I had when I was a student. My fifth-grade teacher, Mrs. Kim Ferguson, really treated me like an individual and helped me learn how to play to my strengths. She gave me more leadership roles in the classroom, encouraged my love of writing, and made a huge effort to connect with me. Mrs. Ferguson even let me stay with her after school every day to help organize her classroom. Her guidance and the relationship she cultivated with me really led me to the path of becoming a teacher.

How do you get to know your students?

It takes a lot of intentionality to get to know students, especially in an online school. With this in mind, I call each of my students and their families at the beginning of the year. I like to introduce myself, make sure they feel ready for the school year, and see how I can help them have a successful start, particularly if they’re new to online learning. Within the first few weeks, I ask students to create a vision board, and I work with them to craft a short-term and long-term goal list for the school year. I keep this dialogue up throughout the year and talk to all my families at least once per month. I also hold student-led conferences at least every quarter to take a closer look at student progress and talk about each student’s goals and how I can best support them.

Additionally, I ask my students to submit interest and reading surveys, which I use to select materials and activities for the class. For example, a lot of my students last year really liked music. So, to help them practice their reading skills I found articles about their favorite artists to help pique their interest. I also played music and used song lyrics to analyze literary elements such as themes and main ideas. Knowing what they’re interested in helps me keep them focused on learning.

Although my classes take place online, I try my best to see my students in person as much as possible. Insight School of Indiana hosts events across the state to help students connect with their peers in their communities. I love to attend these events and help lead several school activities. For example, I serve as the advisor for our school’s chapter of the National Junior Honor Society and manage our school-based food pantry. These are all wonderful opportunities to get to know my students and their families outside of the online classroom.

Lastly, I always try to devote some class time to helping students get to know each other. A few minutes before class begins, I like to invite them to share something about themselves via their webcams. I learn so much more about my students when I see them connect with and support each other in the safe learning environment of our online platform.

Tell us about a favorite lesson to teach. Where did the idea come from?

Lesson planning is one of my favorite parts of teaching. I love the creativity that it allows. I also welcome the opportunity to design lessons that support me in providing a personalized education for each student. I especially love to help them design their own lesson plans, which allows them to take on the role of teacher. The objective is to design a lesson that explains a concept to their peers. Doing this activity helps students master content, keeps them motivated, and helps them retain more information.

To guide them through the process, I first encourage students to use four steps: topic selection, brainstorming lesson elements, designing assessment criteria, and planning and delivery. Students use class time to design their lessons and collaborate with one of their peers to receive feedback. Afterward, they teach their lesson to the class.

The first time I did this activity, I had never seen my students so engaged! Providing opportunities for peer feedback enhances their understanding, and students benefit from the advice and observations of their peers prior to presenting their final projects. Students also become experts on their researched concepts and are proud to teach other students about the new information they learn. They take ownership over their education, reflect on the learning process, collaborate to improve, and practice public speaking skills.

What’s something happening in the community that affects what goes on inside your class?

More and more, I think we are seeing kids coming to school with worries and troubles from their home lives. So many students are struggling to have their basic needs met. They don’t have enough food, clean clothes, reliable transportation, or a steady roof over their heads. It is challenging to focus on school when you have an empty stomach and haven’t slept. Our school has tried to meet some of those needs through a variety of support programs, including the school’s food pantry in Indianapolis. We work with our families to provide access to clothing, toiletries, and other necessities throughout the year.

Tell us about a memorable time — good or bad — when contact with a student’s family changed your perspective or approach.

When I first started teaching, I assumed that when parents didn’t answer the phone when I called home, or didn’t sign their children’s permission slips, or didn’t seem very present, that they must not value education. As I got to know my families, though, I realized that wasn’t the case.

One of my first students sticks out in my mind. His mother had passed away, his dad worked multiple jobs to keep food on their table, and my student was home alone most of the time after school. Feeling frustrated one day with this student’s lack of progress, I asked him what I might do to help him stay motivated and to get him back on track. He mentioned that since his dad was usually working, his grandma was often the only adult he had in his home life. He gave me her phone number, and we called her together. I realized through this conversation, and subsequent calls, that this family absolutely valued education. They just needed food on their table more immediately than they needed to get back to me.

Since then, I am very careful never to judge a family or make assumptions before getting to know them. Sometimes the perspective and the circumstance of a family is just different from your own, or from the majority of your students. Everyone has other things going on in their lives, but it doesn’t mean that they don’t care or that they aren’t doing everything they can for their children.

What part of your job is most difficult?

I think the most difficult part of my job is striking a balance between positive academic outcomes and taking the time to connect with my students on a personal level. It can be easy to get so focused on testing and data that you leave out time to know your students — to listen to them and help them not only master skills and content, but also learn how to build positive relationships, solve problems, and communicate. Teachers aren’t just responsible for academic success. We play an integral role in helping students become well-rounded adults. It can be a challenge to make sure each student has what they need outside of school to succeed in class, but I’m proud to be a part of a learning community at Insight School of Indiana that provides a host of support resources to our students and their families, including our food pantry, college and career planning support, remediation programs, and help with accessing social services.

What was your biggest misconception that you initially brought to teaching?

The biggest misconception that I had is that the best school for a student is the school they are assigned by their district. I bought into a lot of the criticisms of school choice when I first became a teacher. I’ll admit that most of the uncertainty I held came more from misinformation than actual experience or facts. Since becoming a teacher at an online charter school, I’ve really seen the benefits that school choice can have for children and families. We have so many students at Insight School of Indiana who are much more successful and feel more secure than they did in their locally-assigned program.

Learning is a personal journey, and while many students thrive in a traditional setting, that’s not the case for everyone. So many students benefit from school choice, and students enroll in online school for a variety of reasons. Whether they are advanced learners or need additional support, are looking for a safe and bullying-free environment, or need to balance academic goals with extracurricular pursuits or medical needs, Insight School of Indiana offers an education they wouldn’t otherwise have access to. The online platform gives our students a public education option that meets their unique needs, and it allows them to set and work towards their goals regardless of their circumstances or previous experiences. Our personalized learning approach definitely helps put students on a path to success.

What are you reading for enjoyment?

As a reading teacher, I gravitate towards things I can talk about with my students. Right now, I’m re-reading The Dark Artifices series by Cassandra Clare. The final book in the series is supposed to come out later this year, and I can’t wait!

What’s the best advice you’ve received about teaching?

Never hold grudges. Students must come to school each day with a clean slate from the day before. They need to be free to make mistakes, to learn from them, and to still feel loved and valued along the way.