Student Privacy

What Memphis parents should know about how schools share student information

PHOTO: Laura Faith Kebede
Staff members of Green Dot Public Schools canvass a neighborhood near Kirby Middle School in the summer of 2016 before reopening the Memphis school as a charter.

The sharing of student information is at the center of the latest squabble between Shelby County Schools and state-authorized charter schools — making it more important than ever for Memphis parents to know what’s at stake.

Charter operators want the data so they can notify families about their options and recruit students to their schools. But local district leaders don’t want to share their students’ names, addresses, and phone numbers. One board member called the effort “predatory” tactics to take students away from Shelby County Schools.

This week, state officials stepped in and sided with charter operators. Based on a sweeping charter law that went into effect in July, Education Commissioner Candice McQueen ordered Superintendent Dorsey Hopson to cooperate.

For Beverly Davis, who heads a parent-teacher organization for several schools in Whitehaven, the prospect of charter operators canvassing her neighborhood is exasperating.

“It’s like a bill collector calling and you have no choice but to take their call,” she said. “We should be able to refuse a call from (charter operators). We already know they’re here. They’re on every corner.”

Danny Song sees it differently. The leader of Believe Memphis Academy, a charter school opening in 2018, he says families should be able to learn about all the schools available to them.

“It’s about equal access,” he said. “Prior to this law, we kind of had to guess where our students live.”

Here’s what you should know about student information laws and policies — and why it’s important:

Some student information is accessible by the public.

Known as “student directory information,” this basic data can be published by school districts without a parent’s permission. Anyone can ask for and receive it under the federal student privacy law known as the Family Educational Rights and Privacy Act, or FERPA. It’s often used for lists like graduation programs, sports rosters or honor rolls. Vendors also can obtain this info to offer products and services such as class rings or yearbooks.

This is the information that Tennessee charter schools have sought to canvass neighborhoods and recruit students — and that Shelby County Schools has refused to provide.

For Shelby County Schools, student directory information is defined as:

  • name
  • address and email
  • phone number
  • date and place of birth
  • major field of study
  • participation in officially recognized activities and sports
  • weight and height of members of athletic teams
  • date of attendance
  • degrees and awards received
  • most recent previous school district or institution attended

A lot of information is not publicly accessible.

That includes grades, transcripts, student course schedules, health records, student discipline files, class lists, and education plans for students with disabilities. Only “need-to-know” people such as teachers, parents and administrators have regular access to this kind of information.

Sometimes, however, local school districts grant access to government agencies, researchers, school accreditors or juvenile justice officials. Such entities must agree to the district’s policies for protecting student privacy.

The current debate is over student directory information.

California-based Green Dot Public Schools, a charter operator with five Memphis schools, asked Shelby County Schools in July for some student directory information, which already is public under federal law.

Shelby County Schools refused Green Dot’s request earlier this month. District leaders said the new state law only applies to its own district-authorized charter schools, not to state-run charter schools like Green Dot’s.

(The local district’s first refusal to provide student data to the state-run Achievement School District in 2015 was also for student directory information.)

Feeling queasy? You can opt out.

Shelby County Schools is required to send a notice to parents at the beginning of each school year about how student information is used. Parents have the option to leave their contact information out of the student directory, or other such lists.

Or, you can write a letter requesting that your student’s directory information remain private. Write to either of the addresses below:

Shelby County Schools
Student Records Department
160 S. Hollywood St.
Memphis, TN 38112

Shelby County Schools
Department of Attendance and Discipline
Shelby County Schools
2800 Grays Creek
Arlington, TN 38002

Opening doors

What other schools can learn from two Colorado Schools of Opportunity

PHOTO: John Leyba/The Denver Post
South High students Lionel Kulembwa, Eliana Goldberg, Zahra Abdulameer and Shambel Zeru pose for a portrait.

Two Colorado high schools are among eight in the nation recognized as Schools of Opportunity by the National Education Policy Center at the University of Colorado.

Schools of Opportunity are institutions that go above and beyond to help all their students succeed. Kevin Welner, director of the National Education Policy Center and a professor at CU’s School of Education, said the program is designed to counter the “Best High Schools in America” rankings from U.S. News & World Report and similar lists.

“At the top of these rankings, year after year, we see two types of schools: schools in high-income communities and choice schools that enroll high-scoring students,”  he said. “The best way to have high test scores is to have high-scoring students, but these schools don’t necessarily employ exemplars of best practices.”

Socioeconomic factors outside of school continue to play a strong role in how well students do in school. Schools of Opportunity use methods and strategies that should close some of that gap, even if it doesn’t show up in test scores, Welner said.

“A lot of things that schools do won’t show up in test scores right away, but they’ll show up in other things, like more students showing up to school, and in life beyond school, what the student takes with him or her,” Welner said.

Denver’s South High School received a gold rating, with reviewers making note of heritage classes in Arabic and Spanish that help students achieve literacy in their first language as well as English. The school also received praise for a peer-mentoring program that has significantly increased the number of students of color taking Advanced Placement and college-level courses.

“The first thing you have to start with is your mindset,” South Principal Jen Hanson said. “It’s very important that people in the building see diversity as an asset.”

Hanson said teachers and administrators focus on the assets students already have, rather than what they lack, and build from there.

Aurora’s William C. Hinkley High School received a silver designation. A restorative justice program there has transformed the school culture, according to students interviewed by the committee that made the awards. It’s part of an overall “culture of care” that includes teacher training that focuses on collaboration and building relationships.

Principal Matthew Willis said all these efforts go toward “helping students access a better life.” Disciplinary referrals are way down, and graduation rates are way up at a school that serves a lot of students from low-income families. The school has one of the highest rates of concurrent enrollment – high school students taking college courses – in the state.

Welner said he hopes other schools serving students from low-income families, students of color, and students who are learning English will read through the applications and find ideas that can work at their school. He’s also used these ideas to help the Office of Civil Rights come up with remedies when schools are found to violate their students’ civil rights.

South High School

Student body: 1,605
Students of Color: 67 percent
English Language Learners: 42.9 percent
Free and Reduced Lunch: 58.7 percent

Almost 70 percent of South students are students of color, but in the 2015-16 school year, just 73 students of color enrolled in AP classes. Hanson said administrators knew something must be wrong. A student group called “Rising Rebels” was enlisted to recruit their peers to sign up for AP and college-level classes. Teachers also reached out to students and their parents to encourage them to sign up. This school year, 423 students of color are signed up for AP courses, and the school has a tutoring program to make sure those who need extra help get it.

“If you grow up with a parent in your ear saying you’re going to college and you’re going to take that class, that’s great, but if you don’t have that parent, it’s our obligation to provide that,” Hanson said.

Denver Public Schools as a whole is pushing to get more students into advanced classes, with some success, but students of color are still underrepresented.

South has a large refugee population representing students from more than 50 countries, many of whom have had their schooling interrupted. South is a designated Newcomer Center, and soon all of its teachers will be certified to teach English Language Learners.

Hanson said sending the right message from the top is important, as is teacher training, but administrators also need to look closely at the structures and systems at their schools, at discipline and schedules. Do these structures support equity or do they give an advantage to some students while discouraging others?

Hinkley High School

Student body: 2,184
Students of color: 91.9 percent
English Language Learners: 29.7 percent
Free and Reduced Lunch: 75.2 percent

Willis said the restorative justice program is just one component of a larger “culture of care,” but it’s the oldest and perhaps foundational piece.

“Many referrals can be boiled down to relational problems between two individuals that can be solved with facilitation,” he said.

PHOTO: Nicholas Garcia
Kennon Baldwin, a Hinkley High School senior, works on an online course during night school.

The school also arranges schedules so that teachers who work in the same subject area can meet and share ideas. A first-year teacher can share recent research, while a veteran teacher might know the signs that a student needs help. Topics for teacher training are chosen with student needs in mind, Willis said. Right now, many Hinkley teachers are giving up a planning period to work on ideas to better serve students with disabilities.

When students stay in class and when teachers work hard to understand their students, a lot can happen, Willis said. It’s taken years to get here, and Willis said any school leaders who want to make big changes also need patience.

“There isn’t a magic pill or silver bullet,” he said. “When we talk about the culture of care, cultural transformation takes time. Each year, this philosophy coalesces more. We work together as a staff to see how we can take that next step. We’re never completely satisfied, and I think that’s why you see this continual progress toward improving our school.”

“There are many ways to improve a school, but sticking with one approach long enough to actually see the fruits of our labor is really important,” he added.

You can see the full list of winners and read more about them here

Nominations are being accepted for the next round, and organizers said they’d particularly like to see more nominations from rural schools.

Charter growth

As low-income families exit Denver, charter network KIPP is looking to follow

Caroline Hiskey, a preschool teacher at KIPP Northeast Elementary in Denver, reviews letters with the help of "Phonics Lion."

As gentrification continues to squeeze low-income families and push them out to the surrounding suburbs, the effect of a shifting school-age population continues to reverberate in Denver area schools.

The latest repercussion: One of the largest charter school networks in Denver is considering expanding into the suburbs outside of the city, in part to follow students who have left.

KIPP, a national charter network that runs five schools in Denver, plans to have a new five-year strategic plan by this summer which will include a roadmap for how the charter network will grow, as well as where.

That map will likely be dictated in large part by the latest enrollment trends in the metro area. Officials said that, in seeking a good fit for a KIPP school, they will consider where current KIPP students are living, whether the charter’s resources can cover the expansion, and whether the new district’s “vision” aligns with theirs.

“We believe there is need beyond what is going on in Denver,” said Kimberlee Sia, the CEO of KIPP Colorado.

KIPP, one of the largest charter networks nationally, is known for its strict model of student accountability, high discipline and rigorous academics geared toward college preparation. In Denver, it operates five schools and serves more than 2,000 students, 71 percent of whom are from low-income families.

The latest state enrollment figures show that Denver Public Schools is losing students from low-income families, while other districts such as Sheridan, Adams 14 and Westminster that have traditionally served a high number of those students, are now serving a higher concentration of them.

The KIPP schools in Denver Public Schools have still been growing in enrollment because the network continues to expand into more grade levels. But the percentage of students coming from low-income families is decreasing.

Even so, a large number of families that have fled Denver and its rising housing costs have been finding their way back to KIPP schools in Denver. According to the charter network’s data, nine percent of KIPP students are living outside of Denver in areas that include Aurora, Commerce City, Lakewood, Westminster, Bennett and more. Comparable figures are not available for previous years.

“It’s interesting to see their commitment,” Sia said.

One of those students is Martha Gonzalez’s 15-year-old son, Luis Gonzalez. Every day Gonzalez drives her son from her Thornton home to KIPP Northeast Denver Leadership Academy.

Gonzalez said her son started attending a KIPP school in fifth grade, after his grades slipped and he began resisting going to the school he had enrolled in after a move. She said she quickly noticed a change at KIPP.

“He came home very surprised, talking about how he learned a lot of things,” Gonzalez said. “I know I made a good choice.”

Gonzales said she doesn’t work, in part because she drives about four hours a day to and from KIPP.

“I tried to move close to the school, but it’s too expensive,” Gonzalez said.

She said if KIPP opens a school closer to her, it might not happen before her son graduates. But she said, she knows it can benefit other families, including her sister-in-law’s children who also live in Thornton and attend KIPP in Denver.

Space has been an issue for charter school expansions, and KIPP may face a similar problem in the suburbs. Right now, all KIPP schools in Denver are located in space provided by the Denver school district.

“We know that we’re really fortunate here in DPS,” Sia said. “We know that is not the trend across the state, in other districts.”

Aurora Public Schools is one nearby district that, like Denver, has started providing buildings to select charter schools, although not as matter of a formal policy.

Last year, Superintendent Rico Munn reached out to the DSST charter network and, as part of an invitation to open in Aurora, offered to use bond money to pay for at least half of a new building for the charter school. The district also used a turnaround plan to allow charter network Rocky Mountain Prep to take over a struggling elementary school. The charter is moving into the district building. Both of those were, like KIPP, Denver-based charters expanding outside of the city for the first time.

Aurora, however, is also experiencing a sharp decline in student enrollment as their housing prices see a rise, too.

Sia said KIPP officials haven’t begun conversations with any district officials to even discuss if providing building space would be an option, but admitted, “That’s a really big deciding factor.”