homeless help

‘More than your typical set of agency breakdowns’: Audit pans NYC’s handling of homeless students

PHOTO: Alex Zimmerman
City Comptroller Scott Stringer.

Education officials have allowed many of New York City’s homeless students to miss large swaths of school without required intervention from city personnel, according to a scathing audit issued Thursday by Comptroller Scott Stringer.

The report comes as city officials have struggled to address the growing student homelessness crisis: There were over 111,000 homeless students last year — or roughly one in 10 public school students. And while advocates have pushed for the education department to devote more resources to serving homeless students, Stringer’s audit offers new evidence that they often slip through the cracks.

“In violation of the Department of Education’s regulations, I can say they’re doing almost nothing to follow up with the parents when homeless students are absent,” Stringer told the New York Times, which first reported the audit’s findings. He added in a statement: “This audit shows more than your typical set of agency breakdowns.”

Here are three key findings from the report, which you can read in full here:

1. Students living in shelters sometimes miss an astonishing amount of school.

Stringer’s audit zeroed in on 73 chronically absent students living in shelters — a fraction of the nearly 33,000 students who lived in shelters at some point during the 2015-16 school year. Though the sample size is small, the report found that those 73 students missed an average of 41.6 days of the 178-day school year.

2. In 92 percent of the cases examined, the education department had not reached out after a student living in a shelter failed to show up for school.

City rules require that staffers contact parents on the first day a student is absent without warning. But among the cases the comptroller reviewed, the city failed to conduct any outreach 92 percent of the time on the first day of a student’s absence.

And the numbers didn’t improve much even when a student was absent on a subsequent day: Overall, school personnel didn’t try to reach parents 75 percent of the time.

3. The staffers who oversee students in shelters have average caseloads of nearly 300 students.

The city employs family assistants who are supposed to work with families living in shelters and keep an eye on student attendance. But the audit found that during the 2015-16 school year, the education department deployed just 110 assistants to oversee 32,243 students living in shelters — a ratio of 293 students per family assistant.

On Thursday, the advocacy group Advocates for Children released a separate report that called for the city to boost the number of social workers to help students in shelters (family assistants, by contrast, are not required to have formal training in social work or education).

“With more than 100,000 students homeless, we have a crisis situation that demands high-level leadership from the Department of Education,” said Kim Sweet, the organization’s executive director.

In response to the audit, City Hall spokeswoman Olivia Lapeyrolerie pointed to a number of efforts the city is making to better serve homeless students, including better data sharing between city agencies and hiring social workers.

“This has been a serious challenge in our city for decades,” she wrote in a statement. “Our administration is tackling it head-on with investments in school and shelter programming, including dramatically expanded bus service, more social workers, and better monitoring so we know who’s missing from class.”

NEW MOMENT

Tennessee’s struggling state-run district just hired the ‘LeBron James’ of school turnaround work

PHOTO: Yalonda M. James/The Commercial Appeal
Sharon Griffin was the first chief of schools for Shelby County Schools. Starting in May, she will be the next leader of Tennessee's state-run district.

In hiring a Memphis native to save its most vulnerable schools, Tennessee is hedging its bets that she can finally get the job done.

Sharon Griffin’s new job is to fix the state’s struggling Achievement School District and use her experience to strengthen the relationships with local districts across the state.

But can she right the ship and make everyone happy?

“I know through my experience and the relationships I’ve built that we cannot only focus and prioritize our work, but strengthen the relationship [between local districts and the state] so all of our schools can be great places of learning,” Griffin said during a conference call this week.

Tennessee’s achievement district started out as the cornerstone of the state’s strategy to improve low performing schools in 2012. It promised to vault the state’s 5 percent of lowest-achieving schools to the top 25 percent within five years. But the district hasn’t produced large academic gains. It’s struggling to attract students and retain high-quality teachers. And local districts don’t like it because the state moved in and took over schools without input.

But as Tennessee works to make its state the national model of school achievement, naming a revered, longtime home-grown leader as point person for school turnaround is seen by many as a jolt of badly needed energy, and a savvy move in a state education system divided into many factions.

“I think it is a game-changer,” said Rep. Raumesh Akbari, D-Memphis, who has championed legislation to refine the achievement district. “The ASD badly needs a strong leader…. She definitely could be the bridge to bring us over troubled water in Tennessee.”


Read more about what Griffin’s hire means for the school district she is leaving behind. 


Education Commissioner Candice McQueen stressed during the call that Griffin’s appointment does not mean state-run schools will return to local control, even as she acknowledged that the district is at a turning point. It’s now the state’s tool of last resort.

“Whether that is transitioning a school back into the district when it is ready or whether it’s to intervene and move a school into the Achievement School District,” McQueen said. “This particular moment is about a person who can lead all of the state interventions as well as the specificity of the ASD.”

For Bobby White, the founder and CEO of a Memphis charter organization in the achievement district, the appointment signals a new chapter ahead. Griffin will directly oversee the district’s 30 charter schools in her new role.

He has been around for the highs and lows of Tennessee’s six-year experiment in state-run turnaround work.

“It feels like we got LeBron James, you know?” said White, who runs Frayser Community Schools. “It feels like she will have a vision and take us where we have been needing to go.”

PHOTO: Caroline Bauman
Frayser Community Schools CEO Bobby White has seen the highs and lows of the turnaround district.

Part of that vision will be finding new ways for charter schools and local districts to work together. In her roles as assistant commissioner of School Turnaround and chief of the Achievement School District, Griffin will oversee more than just the state-run district. She will have a hand in turnaround efforts across the state, such as a new partnership zone in Chattanooga. In the partnership zone, state and local leaders will work together to create mini-districts that are freed from many local rules.

Griffin stressed earlier this week that building relationships and fostering collaboration are among her top strengths — efforts that the state has failed in as local districts have sparred with state-runs schools over enrollment, facilities, and sharing student contact information.

“We have a level playing field now,” Griffin said. “I want to be clear, it’s not us against them. It’s a chance to learn not only from what ASD has been able to do alongside charter schools, but a chance to learn from each other as we move forward.”

Marcus Robinson, a former Indianapolis charter leader, said Griffin’s dynamic personality will be enough to get the job done.

“Dr. Griffin is magnetic,” said Robinson, who has helped raise money for Memphis schools through the Memphis Education Fund.

“She is the type of person who disarms people because she’s so authentic and genuine,” he said. “But she’s also experienced and wise and she knows school turnaround work.”

Griffin leaves behind a 25-year award-winning career with Shelby County Schools, the local district in Memphis. She has been a teacher and principal. She spearheaded the district’s turnaround work, and now serves as chief of schools. She will start her new role in May and will stay based in Memphis — something community members have long asked for.

Student at Frayser Achievement Academy.
PHOTO: Kyle Kurlick
A student walks through the hall of Frayser Achievement Elementary School, a state-run school.

Steve Lockwood has watched the state’s reform play out in his Memphis neighborhood of Frayser, whose schools were home to some of the first state takeovers.

When the state first started running schools in Frayser, it was with the promise that the academics and culture would improve, said Lockwood, who runs the Frayser Community Development Corporation.

“The ASD has struggled to deliver on their mission,” Lockwood said. “But the last few months have been modestly encouraging. The ASD has seemed willing to admit mistakes and shortcomings.”

Lockwood said he sees Griffin’s appointment as a commitment by the state to bettering relationships in Memphis — and added that he was surprised she signed up.

“It’s a tribute to the ASD that they have enough juice left to attract someone like Dr. Griffin,” Lockwood said.

unforced error

Mayor de Blasio says education department has culture of frivolous harassment complaints

PHOTO: Patrick Wall
Mayor Bill de Blasio

A “hyper-complaint dynamic” within the city’s education department explains why so few of the harassment claims made against the agency are substantiated, Mayor Bill de Blasio said Wednesday.

“It’s pretty well known inside the education world of some people bringing complaints of one type or another for reasons that may not have to do with the specific issue — and this is not just about sexual harassment,” de Blasio said at a press conference.

“We have to investigate everything but it is a known fact that unfortunately there has been a bit of a hyper-complaint dynamic sometimes for the wrong reasons.”

The mayor’s comments come less than a week after the city released statistics that show nearly 500 education department employees filed sexual harassment complaints over the past four years — but just seven of the complaints were substantiated, according to the New York Times. That means only 2 percent of complaints were found to have merit — compared with nearly 17 percent at other agencies citywide.

During a question and answer session with reporters, de Blasio repeatedly said the education department has a cultural problem when it comes to reporting misconduct.

“I can’t parse out for you who was sincere and who was insincere and what type of offense,” de Blasio said. “I can’t get there. I can tell you the fact it’s unfortunately a part of the culture of an agency that is changing that we need to address.”

De Blasio quickly tried to walk back some of his comments on Twitter.

The mayor’s comments come as activists worldwide have raised awareness about sexual harassment, sparking the #MeToo movement. One element of that conversation has been the  importance of taking harassment claims seriously instead of dismissing them. More than three-quarters of the city’s teachers are women, according to the Independent Budget Office.

De Blasio’s responses drew sharp criticism from Michael Mulgrew, president of the city’s teachers union. “Our teachers have a tough enough job that they don’t have time to make frivolous claims,” he said in a statement.

Schools Chancellor Richard Carranza, who was accused of gender discrimination when he was a top school district official in San Francisco, said the education department has increased the number of investigators who look into such complaints.