voucher void

Report: Special education voucher program leaves some of New York City’s poorest families without services

PHOTO: Alex Zimmerman
Gloria Alfinez with her son, a rising fourth-grader with special needs, who she says did not receive appropriate services.

Thousands of students with special needs in New York City are not receiving required services due to a system that forces families to find certain therapists on their own if their schools are unable to provide them.

That’s according to a report released Wednesday by the city’s public advocate, Letitia James, who investigated the city’s system for providing what are called “related services” — which include physical therapy, certain medical services and counseling, among other therapies.

When the city’s education department is unable to offer those services itself, or through a contractor, parents are given a voucher that can be used to pay an outside provider. But that system puts the onus on families to find providers, and about half of the 9,164 vouchers issued during the 2015-16 school year went unused, according to figures provided by the public advocate’s office.

“The burden should not shift from the Department of Education to parents,” James said at a press conference. “The process itself is in violation of the law.”

Even as the city has made reforms to its special education system, the report offers another window into a system that often falls short. The city’s own statistics showed that during the same year, just 59 percent of students with special needs received the full range of services they were entitled to, and thousands received no services at all.

The voucher system disadvantages poorer neighborhoods, the report finds, especially those in the far corners of Queens, Brooklyn, and the Bronx. In the Bronx’s District 8, for instance, 91 percent of the 129 vouchers issued in the 2015-16 school year went unused — the highest rate anywhere in the city. In Queens’s District 27, 79 percent of vouchers went unused. Brooklyn’s District 14, covering Williamsburg and Greenpoint, had the lowest rate of unused vouchers, but nearly a quarter still went unused.

Based on interviews with families and providers themselves, the report attributes the large share of unused vouchers to a series of interlocking barriers: Families often struggle to find providers in their neighborhoods, have difficulty arranging for transportation and getting reimbursed to send their children elsewhere, or simply can’t find providers who are responsive.

One parent, Yamile Henry, said through an interpreter that she wasn’t even aware she might need to take her son outside the school to get key services, and that letters were sent home in English (she speaks Spanish). “I cannot take my son to services because I work,” she said. “I still don’t know if my son is receiving them.”

But even parents who do try to arrange outside help often face roadblocks.

The public advocate’s office called scores of providers that the education department recommends to parents in the Bronx, and found the vast majority did not have any availability. Of the providers contacted, James said, just six were available and willing to travel to the Bronx.

The report notes that payment rates are low for providers in the voucher program, and reimbursement is often slow, meaning “many providers do not want to take [the vouchers] as a result.”

But even among the families who do manage to take advantage of the program, the services are often in place months after the school year starts, partly because of delays earlier in the referral process caused by the city’s notoriously dysfunctional special education data system.

Education department spokeswoman Toya Holness said the city has hired 700 new clinicians over the past three years for occupational, speech and physical therapy — and the percentage of students receiving required related services stood at 95 percent last school year, an 11 percentage point increase over five years.

Holness pointed out that only a small share of students who need related services are in the voucher program, and “we work closely with each family to connect them with an appropriate provider in their area and, if needed, provide transportation.”

Maggie Moroff, a disability policy expert at Advocates for Children, said in an interview that the report’s findings did not surprise her and that related services are just as important as general academic instruction.

“It’s all the other things that go into a student’s ability to process and learn and develop in school,” Moroff said. “Without any of them, you’re denying a student a really important piece of their education.”

Q and A

Former Success Academy lawyer hoping to start own charter network wants to ‘take it to the next level’

As the former top lawyer for Success Academy, Emily Kim had a hand in almost every aspect of New York City’s largest and most controversial charter-school network — from negotiating lunch times for schools in shared buildings to defending Success in court.

After spending six years with Success, Kim is setting off to launch her own charter network with locations in Manhattan’s District 6, which includes Inwood and Washington Heights, and the Bronx’s District 12, which includes the south and central Bronx. Called Zeta Charter Schools, she hopes to open in 2018.

PHOTO: Photo courtesy of Emily Kim
Emily Kim

Kim is still a big believer in Success — two of her children go there, and she praised its lightening-rod leader, Eva Moskowitz, as “brilliant” — but she thinks she has something different to offer.

“I chose the best schools possible for my own children,” she said during a recent interview with Chalkbeat near her home on the Upper West Side, “but I’m still going to innovate and take it to the next level.”

The school’s co-founders — Jessica Stein and Meghan Mackay — also have ties to Success, as do several board members listed in the school’s charter application. (One of the board members, Jenny Sedlis, is a Success co-founder and director of the pro-charter advocacy group, StudentsFirstNY.)

But Kim’s vision also seems tailored to avoid some of the usual critiques of charter schools, including that they rely on harsh discipline policies. By contrast, her plan for Zeta calls for limiting the use of suspensions. She also wants her schools to be diverse, though she admits that will be difficult in residentially segregated areas like the Bronx.

A mother of three, Kim has taught in classrooms in New York City, Long Island and even West Africa. She worked on special education issues in Philadelphia district schools before heading to law school at Temple and Columbia. While working as a corporate litigator, she took on a case pro-bono for Success — and was soon offered a job as the network’s first general counsel.

Below are edited highlights from our interview with Kim earlier this month where she described how her experience as an Asian-American growing up in Iowa shaped her views on school segregation, why she believes high-stakes tests are important, and what role she sees for charter schools like hers.

Kim talked about sending her son to Success:

My child was 4 years old when all of this kind of unfolded. The first school I visited was Eva’s school, Harlem 4.

… I was so astounded by what I saw — which is the energy of the teachers. Just the level of dedication, commitment, the joy and energy of their teachers — I was blown away.

Then Eva gave a talk at the end. She was clearly a hard-driving, almost in a sense, from my perspective then, a business person. So I thought, “That’s the type of person who should be running schools.”

What’s your role going to be as you launch your own charter schools?

I’ll be the CEO. I want to take all of the great things that I saw at Success and at other schools and — like in any other enterprise — I want to take the best of the best, and I want to implement it.

And then I want to work on implementing some of the ideas that I have as well.

What’s your goal for your schools?

The number one goal is to just create additional education opportunities. As a parent, I feel this very strongly: No parent should have to send their child to a school that is not a good school.

… Our schools are going to prepare kids for the tests, and the reason is that tests are access to power. And whether you like it or not, if you want to go to college — to a good college — if you want to go to law school like I did, you take the SATs. You take the LSAT. You have to do a good job.

How are you going to measure your schools’ success?

Academic outcomes are first and foremost because truly, if I can’t hit the academic outcomes, there’s no point. I’m wasting everybody’s time and I don’t want to do that. That’s number one.

… We’re looking at going backward from very rigorous high school and college curricula, and working backwards from there. So that’s our vision when we’re establishing our schools. What do kids need to be successful in college?

And it’s not just the testing outcomes, but it’s also the soft skills that kids need in order to get there. Kids need to be able to self-regulate, and that’s got to start in elementary school, in order to be successful in middle school.

On what her schools will look like:

One of the most important elements of our school design is going to be technology.

We’re still in early days, but I’m visiting many schools across the nation that are doing things that are very exciting in technology. I’m also going to be looking in the private sector to understand what are the skills that kids need to actually be innovators. I’d love if one of our students were able to invent an app that made a difference in the world.

Many New York City schools, district and charter alike, are highly segregated by race and class. Kim spoke about the city’s segregation:

In New York City, with the exception of Success Academy and other high-performing schools, you can go to the playground and look at the skin of the children who are playing there or look around the neighborhood and the socioeconomic status of the neighborhood, and you’ll know the quality of the school. It’s a terrible, terrible situation. And that’s 60 years after Brown v. Board of Education.

And how her own background informs her views on the issue:

I grew up in Iowa. I was one of the very few students who looked like me. My dad was a math professor. There were very few African Americans, few Hispanics, and very few Asians. That was hard in a lot of ways in that I grew up with a lot of teasing and whatnot. But I also was forced to navigate a world that I didn’t understand from my own experience.

… I have the perspective that it shouldn’t [just] be the case that minorities are integrating into the larger majority population. The majority population also has to integrate themselves in the minority enclaves. As long as we have this idea that it has to go one way only, that’s perpetuating the problem.

Have the city’s charter schools done enough when it comes to integration?

… It’s just so challenging for charters because honestly, opponents of charters use the segregation idea as another weapon against charters in terms of why they’re not serving the greater good — because they’re segregated.

Well, they’re segregated because they went into areas that were low income. Unfortunately, those kids weren’t getting a good education.

So what should the mission of charter schools be?

Charter schools were largely, originally intended to bring options to children who didn’t have them — so that would be low-income [students]. That’s not really my vision of charter schools. I think that charter schools are places where innovation can happen.

… I would love for what we learn through our [research-and-development] approach to be implemented at district schools. I’m very interested in district reform. I think there are a lot of challenges to district reform, but we’d love to come up with solutions that can be applied in other contexts.

Kim explained her decision to leave Success and start her own schools:

Staying with Success surely would have been a very rich experience, but I also thought I wanted to build something and I had some ideas.

… It was a really hard decision. But I’m really glad I did and every day I’ve made that decision, I feel like I’ve made the right decision.

I guess it will be answered once I have the schools up and running. If they’re doing well, then I’ll have my answer.

legal showdown

Lawsuit targets New York City program that strands poor students without required special ed services

PHOTO: Alex Zimmerman
Public Advocate Letitia James announced a report earlier this month criticizing the city's special education voucher program.

A program that makes New York City parents responsible for finding their own special education services — but that often leaves them with no services at all — is under legal attack.

The class action lawsuit, filed Thursday in a federal district court, aims to reform the city’s process for ensuring that students with disabilities receive “related services” — which include physical therapy, certain medical services and counseling, among other therapies.

When the city’s education department is unable to offer those services itself, or through a contractor, parents are given a voucher that can be used to pay an outside provider. But that system puts the onus on families to find providers, and about half of the 9,164 vouchers issued during the 2015-16 school year went unused, according to a report issued earlier this month by the public advocate’s office.

The lawsuit centers on the Bronx, where the problem is particularly acute. In District 8, which includes Hunts Point, Throgs Neck and Soundview, 91 percent of the 129 vouchers issued last school year went unused — the highest rate anywhere in the city.

The city’s public advocate found that families face a number of barriers to using the vouchers: They often struggle to find providers in their neighborhoods, have difficulty arranging for transportation and getting reimbursed to send their children elsewhere, or simply can’t find providers who are responsive.

In part because of those challenges, an attorney who helped bring the lawsuit said the city can’t simply offer a voucher to fulfil its obligation to provide special education services.

“The DOE has to ensure that students actually get [services]” said Seth Packrone, a lawyer at Disability Rights Advocates, which contributed to the public advocate’s report. “They can’t just issue a voucher and then step away.”

The goal of the litigation is to force the education department to come up with a plan to ensure that students in the Bronx receive the services they have been guaranteed, Packrone said. It is not yet clear what that plan could entail or how it could affect other neighborhoods, which also have large numbers of unused vouchers.

The complaint says the city’s voucher program violates multiple federal laws that guarantee students with disabilities a free and appropriate public education. The plaintiffs in the case are two Bronx students and Bronx Independent Living Services, a nonprofit that works with students who have disabilities.

Education department spokeswoman Toya Holness wrote in a statement: “We are dedicated to meeting the needs of students with disabilities and in the small percentage of cases when we issue a related service authorization, we work with families to connect them with an appropriate provider in their area.”

She referred questions about the lawsuit to a law department spokesman, who said the city is reviewing the complaint.